Apple Now Lets You Check Your iPhone 6s Serial Number to See if You're Eligible for a New Battery

iPhone-6s-ColorsTwo weeks after launching an iPhone 6s battery repair program, Apple has released a tool that allows iPhone 6s owners to check whether their device is affected by the problem.

An updated page for the iPhone 6s program includes an option to enter a serial number to determine whether an iPhone 6s is eligible for a free battery replacement.

A small number of iPhone 6s models manufactured between September and October of 2015 have a faulty battery, which can cause the iPhone 6s to unexpectedly shut down.

Devices that fall into the eligible manufacturing date will be able to receive a new battery from Apple at no charge should they exhibit the unexpected shutdown issue. Devices must be in good working condition to receive a battery replacement -- Apple won't swap it out if there's an issue like a cracked screen that could impair the battery replacement.

iPhone 6s owners with an eligible device can visit an Apple retail store, an Apple Authorized Service Provider, or call Apple Support for assistance with the issue. Customers who have already paid to have their iPhone 6s batteries replaced can receive reimbursement from Apple for the repair costs.

Related Forum: iPhone

Popular Stories

maxresdefault

Apple Shows Off a Key Reason to Upgrade to the iPhone 17

Saturday February 7, 2026 9:26 am PST by
Apple today shared an ad that shows how the upgraded Center Stage front camera on the latest iPhones improves the process of taking a group selfie. "Watch how the new front facing camera on iPhone 17 Pro takes group selfies that automatically expand and rotate as more people come into frame," says Apple. While the ad is focused on the iPhone 17 Pro and iPhone 17 Pro Max, the regular iPhone...
wwdc sans text feature

Apple Rumored to Announce New Product on February 19

Thursday February 5, 2026 12:22 pm PST by
Apple plans to announce the iPhone 17e on Thursday, February 19, according to Macwelt, the German equivalent of Macworld. The report, citing industry sources, is available in English on Macworld. Apple announced the iPhone 16e on Wednesday, February 19 last year, so the iPhone 17e would be unveiled exactly one year later if this rumor is accurate. It is quite uncommon for Apple to unveil...
Apple Logo Zoomed

Tim Cook Teases Plans for Apple's Upcoming 50th Anniversary

Thursday February 5, 2026 12:54 pm PST by
Apple turns 50 this year, and its CEO Tim Cook has promised to celebrate the milestone. The big day falls on April 1, 2026. "I've been unusually reflective lately about Apple because we have been working on what do we do to mark this moment," Cook told employees today, according to Bloomberg's Mark Gurman. "When you really stop and pause and think about the last 50 years, it makes your heart ...
Finder Siri Feature

Why Apple's iOS 26.4 Siri Upgrade Will Be Bigger Than Originally Promised

Friday February 6, 2026 3:06 pm PST by
In the iOS 26.4 update that's coming this spring, Apple will introduce a new version of Siri that's going to overhaul how we interact with the personal assistant and what it's able to do. The iOS 26.4 version of Siri won't work like ChatGPT or Claude, but it will rely on large language models (LLMs) and has been updated from the ground up. Upgraded Architecture The next-generation...
iOS 26

iOS 26.3 and iOS 26.4 Will Add These New Features to Your iPhone

Tuesday February 3, 2026 7:47 am PST by
While the iOS 26.3 Release Candidate is now available ahead of a public release, the first iOS 26.4 beta is likely still at least a week away. Following beta testing, iOS 26.4 will likely be released to the general public in March or April. Below, we have recapped known or rumored iOS 26.3 and iOS 26.4 features so far. iOS 26.3 iPhone to Android Transfer Tool iOS 26.3 makes it easier...

Top Rated Comments

rotlex Avatar
120 months ago
They need to do this for the original 6 too. Not just the S. I have two in the family, orignal 6, that exhibit the exact same behavior they are replacing these batteries for.
Score: 11 Votes (Like | Disagree)
blacktape242 Avatar
120 months ago
This would be convenient for those who also are affected with Touch Disease as well.
Apple - "touch disease does not exist, this isn't the problem you're looking for....."

Attachment Image
Score: 5 Votes (Like | Disagree)
EvanMax Avatar
120 months ago
Hopefully they expand this to 6s Plus soon. Both My phone and my wife's phone are having these issues (at 10% for me, at 14% for her) but even though my serial number has a "QD" in it it apparently doesn't pass this screen (I'm guessing because of the "plus" factor.)

Both phones were day one deliveries, so early production models.
Score: 5 Votes (Like | Disagree)
sk8mash Avatar
120 months ago
They need to do this for the original 6 too. Not just the S. I have two in the family, orignal 6, that exhibit the exact same behavior they are replacing these batteries for.
My 6 does this too. Just turned off at 36%. Plug it in and it's back to normal...for a while...but apples battery test says it's fine so I can't do anything about it!
Score: 5 Votes (Like | Disagree)
erthquake Avatar
120 months ago
Personally, I am starting to wonder if owning an iPhone is worth it. My first iPhone 4s was awesome; I am not enjoying my 6s. Too touchy, intermittent shut down, and the constant harassment (3 times/day) to update the IOS (with the attendant 1.1 GB of unwanted data eating up space).
If you delete the iOS upgrade download, the nagging will stop. Settings -> General -> Storage & iCloud Usage -> Manage Storage. Tap on the iOS 10 download and delete it.
Score: 3 Votes (Like | Disagree)
geriboi01 Avatar
120 months ago
OMG I look mine up just for fun and it is one of the one's that need to be replaced!!
Score: 3 Votes (Like | Disagree)