Mac Desktop Extension Software Duet Display Rendered Inoperable in macOS 10.13.4 [Updated] - GeekWebGuides
Skip to Content

Mac Desktop Extension Software Duet Display Rendered Inoperable in macOS 10.13.4 [Updated]

by

Users of popular Mac desktop extension app Duet Display are being advised not to update to macOS 10.13.4, due to "critical bugs" that prevent the software from communicating with connected iOS devices used as extra displays.

When installed on a Mac and an iPad (or iPhone) and the two devices are connected using a Lightning cable or 30-pin connector, Duet allows users to extend their macOS desktop space on the Retina display of the iOS device. However, unspecified changes in the latest update to macOS High Sierra, released by Apple yesterday, causes the Duet client app to hang, and users are being advised to hold back from upgrading, at least for now.

duet display
Duet's developers are recommending that users contact Apple through the company's online bug reporting form to get the issue prioritized. In the meantime, the developers are "actively looking" into workarounds to reinstate Duet's functionality in macOS 10.13.4.

Duet Display is priced at $19.99 in the App Store, and unlocking the Pro features to turn the iPad Pro into a drawing tablet costs an additional $19.99 per year through an in-app subscription. Duet Display is available from the App Store. [Direct Link]

Update: Users of other desktop extension apps like Air Display and iDisplay are also reporting incompatibility with macOS 10.13.4. DisplayLink-enabled USB graphics devices are also reportedly affected. There's some speculation that Apple's added eGPU support in 10.13.4 is the underlying cause of the issues. We'll keep readers updated if we hear more.

Related Forum: macOS Mojave

Top Rated Comments

ouimetnick Avatar
112 months ago
Is it really a bug or did Apple intentionally change things that happened to break compatibility? Might not be a bug, and just the outcome of system changes to macOS
Score: 14 Votes (Like | Disagree)
rorschach Avatar
112 months ago
It never used to be this way with Apple, but unfortunately, this is what they’ve become.
Yes it did. People have ALWAYS said this.

I remember Snow Leopard wiping out people’s entire home folders. And 10.2.8 killing Ethernet. Etc.
Score: 12 Votes (Like | Disagree)
112 months ago
I’ve been saying this for a year now and it still holds true: if you rely on your Mac for work, you can no longer trust Apple.

I have lost all faith in Apple’s ability to release software updates that do not break critical functions. There has not been a single major dot release in the last two years that has not broken something critical to my workflow. Not a single one.

After High Sierra is stable, I will not update my Macs for nearly a year until the next OS has stabilized. It never used to be this way with Apple, but unfortunately, this is what they’ve become.
Score: 12 Votes (Like | Disagree)
thadoggfather Avatar
112 months ago
Not a bug at all; 10.13.4 only supports displays which are directly connected by a GPU or by AirPlay.
Removing the clutter

Like battery estimates.

I still modify battery.menu to output battery
Time predictions on 10.12.6 even tho they scrapped it after .1 or .2 or something

Apple can’t come up w new features so new features has to be taking away features.
Score: 10 Votes (Like | Disagree)
TheMacDaddy1 Avatar
112 months ago
I’ve been saying this for a year now and it still holds true: if you rely on your Mac for work, you can no longer trust Apple.

I have lost all faith in Apple’s ability to release software updates that do not break critical functions. There has not been a single major dot release in the last two years that has not broken something critical to my workflow. Not a single one.

After High Sierra is stable, I will not update my Macs for nearly a year until the next OS has stabilized. It never used to be this way with Apple, but unfortunately, this is what they’ve become.
Hmmm....I use one every day for work (network engineer) and I would not have it any other way.

My only real complaint is when I have to use my USB to serial adapter to console into piece of equipment on site. USB-C to USB-A dongle, Keyspan USB-A to serial dongle, null modem cable to device or serial to ethernet to device. It is quite the frankestein setup in those cases....but it works every time.

I live in Omnigraffle Pro, Safari, Terminal, Secure CRT, mail, Excel, Word, etc.
Score: 7 Votes (Like | Disagree)
112 months ago
Users of popular Mac desktop extension app Duet Display ('https://www.duetdisplay.com') are being advised not to update to macOS 10.13.4, due to "critical bugs" that prevent the software from communicating with connected iOS devices used as extra displays.

When installed on a Mac and an iPad (or iPhone) and the two devices are connected using a Lightning cable or 30-pin connector, Duet allows users to extend their macOS desktop space on the Retina display of the iOS device. However, unspecified changes in the latest update to macOS High Sierra, released by Apple yesterday ('https://www.geekwebguides.com/2018/03/29/apple-releases-macos-high-sierra-10-13-4/'), causes the Duet client app to hang, and users are being advised to hold back from upgrading, at least for now.



The critical issue was highlighted by Duet's ex-Apple developers in a blog post ('https://help.duetdisplay.com/faq/305404-macos-10-13-4-support') on the Duet support site, quoted from below.
Duet's developers are recommending that users contact Apple through the company's online bug reporting form to get the issue prioritized. In the meantime, the developers are "actively looking" into workarounds to reinstate Duet's functionality in macOS 10.13.4.

Duet Display is priced at $19.99 in the App Store, and unlocking the Pro features to turn the iPad Pro into a drawing tablet costs an additional $19.99 per year through an in-app subscription. Duet Display ('http://appshopper.com/productivity/duet-display') is available from the App Store. [Direct Link ('https://itunes.apple.com/us/app/duet-display/id935754064?mt=8')]

Article Link: Mac Desktop Extension Software Duet Display Rendered Inoperable in macOS 10.13.4 ('https://www.geekwebguides.com/2018/03/30/mac-desktop-extender-duet-bug-macos-10-13-4/')
This was an issue all throughout the beta period. I let the developer know early on.
[doublepost=1522414141][/doublepost]
I’ve been saying this for a year now and it still holds true: if you rely on your Mac for work, you can no longer trust Apple.

I have lost all faith in Apple’s ability to release software updates that do not break critical functions. There has not been a single major dot release in the last two years that has not broken something critical to my workflow. Not a single one.

After High Sierra is stable, I will not update my Macs for nearly a year until the next OS has stabilized. It never used to be this way with Apple, but unfortunately, this is what they’ve become.
To be fair, Duet Display is essentially a hack. It isn’t as if Apple intended the iPad to be used as an extended display for a Mac. If they did, they’d have built it in themselves.
Score: 7 Votes (Like | Disagree)

Popular Stories

iPhone Duo Trio

Here's What Apple's Apps Look Like on the iPhone Duo

Tuesday October 20, 2026 11:12 am PDT by
With just three days to go until the iPhone Duo is released, Apple is getting ready for the launch. Behind the scenes, the App Store now has screenshots of Apple's built-in apps running on the Duo. We've seen some apps in marketing materials, but images of the ones we haven't seen give us an idea of what it will be like using the iPhone Duo day to day. Many apps are shown in landscape...
Apple Creator Studio iWork suite

Apple Pulls Keynote, Pages and Numbers From App Store [Update: Back]

Thursday October 22, 2026 11:01 am PDT by
Apple has temporarily removed Keynote, Pages, and Numbers from the App Store, just after releasing an update that added iPhone Duo support and a new Intelligent Assistant. It is not clear if the apps were removed intentionally, or if it is a bug. Apple has not said when the apps will be reinstated, but if it was in error, they should return soon. Update: The Mac versions are back without...
M5 MacBook Pro

RIP, MacBook Ultra

Monday October 19, 2026 9:37 am PDT by
Apple today sent out invites for an experience in Los Angeles on Wednesday, October 28, and the "Pro and tell" tagline on the invitation likely means that the rumored MacBook models with touch-enabled OLED displays will stick with MacBook Pro branding instead of the once-rumored "MacBook Ultra" name. The long-rumored "iPhone Ultra" ended up being named iPhone Duo, so speculation that Apple...
Latest Stories
iPhone Duo Demand Reportedly Exceeds Apple's Expectations
iPhone Duo Demand Reportedly Exceeds Apple's Expectations
2 hours ago
iPhone Duo Launch Begins as First Orders Reach Customers
iPhone Duo Launch Begins as First Orders Reach Customers
8 hours ago
1Password for Agents Keeps Your Passwords Hidden From AI
1Password for Agents Keeps Your Passwords Hidden From AI
9 hours ago
iPhone Duo 24 Hours Later: Your Questions Answered
iPhone Duo 24 Hours Later: Your Questions Answered
9 hours ago
Apple's iWork Apps Get 'Intelligent Assistant' and iPhone Duo Support
Apple's iWork Apps Get 'Intelligent Assistant' and iPhone Duo Support
10 hours ago
Apple is Apparently Considering a Slightly Larger iPhone Duo
Apple is Apparently Considering a Slightly Larger iPhone Duo
10 hours ago
Giant iPhone Duo Displays Coming to Four Apple Stores
Giant iPhone Duo Displays Coming to Four Apple Stores
11 hours ago
Apple Pulls Keynote, Pages and Numbers From App Store [Update: Back]
Apple Pulls Keynote, Pages and Numbers From App Store [Update: Back]
12 hours ago
Apple Updates More Apps With iPhone Duo Support
Apple Updates More Apps With iPhone Duo Support
13 hours ago
Apple Will Label Apps 'Made for iPhone Duo' in App Store
Apple Will Label Apps 'Made for iPhone Duo' in App Store
16 hours ago
Amazon Takes $49 Off iPad With Prices Starting at $399.99
Amazon Takes $49 Off iPad With Prices Starting at $399.99
16 hours ago
F1 on Apple TV Now Available in Dolby Atmos
F1 on Apple TV Now Available in Dolby Atmos
17 hours ago
Apple Reveals More Than 50 Apps That Will Be Updated for iPhone Duo
Apple Reveals More Than 50 Apps That Will Be Updated for iPhone Duo
17 hours ago
Apple Blocks Certificates That Could Help Attackers Fake Websites
Apple Blocks Certificates That Could Help Attackers Fake Websites
19 hours ago
Giant iPhone Duo Installations Spotted at Apple Fifth Avenue
Giant iPhone Duo Installations Spotted at Apple Fifth Avenue
19 hours ago
iPhone Duo 2 Prototypes Include Under-Display Face ID
iPhone Duo 2 Prototypes Include Under-Display Face ID
19 hours ago
Tesla App Gains iPad and iPhone Duo Support
Tesla App Gains iPad and iPhone Duo Support
23 hours ago
Apple Reportedly Boosts iPhone Duo Orders by 44%
Apple Reportedly Boosts iPhone Duo Orders by 44%
1 day ago
Fortnite Returning to Australian App Store After Court Ruling
Fortnite Returning to Australian App Store After Court Ruling
1 day ago
Apple Ordered to Open iPhone to Rival App Stores in Australia
Apple Ordered to Open iPhone to Rival App Stores in Australia
1 day ago
Apple Suppliers Face Hurdles Cutting Circuit Board Emissions
Apple Suppliers Face Hurdles Cutting Circuit Board Emissions
1 day ago
Things Updated for iPhone Duo With Adaptive Layout
Things Updated for iPhone Duo With Adaptive Layout
1 day ago
Simplicity and Siri AI Are HomeView's Killer Features, Apple Says
Simplicity and Siri AI Are HomeView's Killer Features, Apple Says
1 day ago
iPhone Duo Reviewers Really Miss Face ID
iPhone Duo Reviewers Really Miss Face ID
1 day ago
Does the iPhone Duo Run Hot? Here's What Reviews Found
Does the iPhone Duo Run Hot? Here's What Reviews Found
1 day ago
Apple Music's New Look is Now Live on Apple's Website
Apple Music's New Look is Now Live on Apple's Website
1 day ago
Anthropic Launches Claude Duet, a Proactive AI Agent
Anthropic Launches Claude Duet, a Proactive AI Agent
1 day ago
What 32,000 Folds Did to the iPhone Duo's Hinge
What 32,000 Folds Did to the iPhone Duo's Hinge
1 day ago
iPhone Duo's Hidden FaceTime Camera Takes 'Trash' Photos
iPhone Duo's Hidden FaceTime Camera Takes 'Trash' Photos
2 days ago
iPhone Duo Has 'Edge Light' Feature That Debuted on Macs Last Year
iPhone Duo Has 'Edge Light' Feature That Debuted on Macs Last Year
2 days ago