LocationSmart Bug Provided Easy Access to Real-Time Location Data of Millions of Phones - MacRumors
Skip to Content

LocationSmart Bug Provided Easy Access to Real-Time Location Data of Millions of Phones

Robert Xiao, a computer science student at Carnegie Mellon, recently discovered a vulnerability in LocationSmart's website that made the real-time location of millions of phones readily available to anyone with the knowhow.

phones
For background, LocationSmart is a company that collects location data of mobile customers from major carriers, including Verizon, AT&T, Sprint, and T-Mobile in the United States, and then sells it to other companies for a range of purposes, including compliance, cybersecurity, and proximity marketing.

Up until the vulnerability was discovered, LocationSmart offered a trial webpage that allowed anyone to enter their phone number, confirm the request via SMS or a phone call, and view their approximate real-time location.

locationsmart demo

LocationSmart's since-removed trial page via Krebs on Security

The problem, as Xiao discovered, was that the webpage had a bug that allowed anyone with the technical skills to bypass the phone number verification process and view the real-time location of any subscriber to most major carriers in the United States, in addition to Bell, Rogers, and Telus in Canada.

In a blog post, Xiao said the bug essentially involves requesting the location data in JSON format, instead of the default XML format:

If you make the same request with requesttype=locreq.json, you get the full location data, without receiving consent. This is the heart of the bug. Essentially, this requests the location data in JSON format, instead of the default XML format. For some reason, this also suppresses the consent (“subscription”) check.

Upon discovering the vulnerability, Xiao immediately contacted the US-CERT to coordinate disclosure, and shared details with Brian Krebs, who published a story with further details on his blog Krebs on Security.

Xiao told Krebs that he was able to obtain the approximate longitude and latitude of five different people who agreed to be tracked, coming within 100 yards and 1.5 miles of their then-current locations, all in a matter of seconds. LocationSmart plotted the coordinates on a Google Street View map.

"I stumbled upon this almost by accident, and it wasn't terribly hard to do," Xiao said. "This is something anyone could discover with minimal effort. And the gist of it is I can track most peoples’ cell phone without their consent."

Xiao said his tests showed he could reliably query LocationSmart's service to ping the cell phone tower closest to a subscriber's mobile device. Xiao said he checked the mobile number of a friend several times over a few minutes while that friend was moving. By pinging the friend's mobile network multiple times over several minutes, he was then able to plug the coordinates into Google Maps and track the friend’s directional movement.

It's not clear exactly how long LocationSmart has offered its trial service or how long it has been vulnerable. Krebs linked to an archived version of the website that suggests it dates back to at least January 2017.

When reached for comment via phone, LocationSmart's founder and CEO Mario Proietti told Krebs that the company was investigating.

"We don't give away data," Proietti said. "We make it available for legitimate and authorized purposes. It's based on legitimate and authorized use of location data that only takes place on consent. We take privacy seriously and we’ll review all facts and look into them."

A spokesperson for AT&T told Krebs that the carrier "does not permit the sharing of location information without customer consent or a demand from law enforcement," while Verizon, Sprint, and T-Mobile all pointed towards their privacy policies.

LocationSmart was already in the news prior to this relevation. The New York Times last week reported that Cory Hutcheson, a former Missouri sheriff, was charged with using a private service called Securus, which obtained data from LocationSmart, to track people's phones without court orders.

Those headlines are what prompted Xiao to poke around LocationSmart's website and ultimately discover this vulnerability. However, while the page has been taken down, it's unclear what steps will be taken next if any. At least one U.S. senator has urged the FCC to enforce stricter privacy laws on carriers.

More Coverage: A bug in cell phone tracking firm's website leaked millions of Americans' real-time locations by ZDNet's Zack Whittaker

Update: The FCC's Enforcement Bureau has confirmed it will investigate LocationSmart, according to CNET.

Popular Stories

iPhone Duo Trio

Here's What Apple's Apps Look Like on the iPhone Duo

Tuesday October 20, 2026 11:12 am PDT by
With just three days to go until the iPhone Duo is released, Apple is getting ready for the launch. Behind the scenes, the App Store now has screenshots of Apple's built-in apps running on the Duo. We've seen some apps in marketing materials, but images of the ones we haven't seen give us an idea of what it will be like using the iPhone Duo day to day. Many apps are shown in landscape...
Apple Creator Studio iWork suite

Apple Pulls Keynote, Pages and Numbers From App Store [Update: Back]

Thursday October 22, 2026 11:01 am PDT by
Apple has temporarily removed Keynote, Pages, and Numbers from the App Store, just after releasing an update that added iPhone Duo support and a new Intelligent Assistant. It is not clear if the apps were removed intentionally, or if it is a bug. Apple has not said when the apps will be reinstated, but if it was in error, they should return soon. Update: The Mac versions are back without...
M5 MacBook Pro

RIP, MacBook Ultra

Monday October 19, 2026 9:37 am PDT by
Apple today sent out invites for an experience in Los Angeles on Wednesday, October 28, and the "Pro and tell" tagline on the invitation likely means that the rumored MacBook models with touch-enabled OLED displays will stick with MacBook Pro branding instead of the once-rumored "MacBook Ultra" name. The long-rumored "iPhone Ultra" ended up being named iPhone Duo, so speculation that Apple...

Top Rated Comments

slimtastic Avatar
110 months ago
How on earth is this company gathering location data on everyone from each carrier? The carriers are really sharing this info with third-parties? Or am I missing something here? I was under the impression this was illegal.
Score: 12 Votes (Like | Disagree)
110 months ago
As a web software engineer, I'm always watchful for how requests to a server could be abused, and take a security-first approach. My software has multiple layers of checks and balances before a request for a resource is satisfied.

This company hired the wrong developer.
[doublepost=1526665215][/doublepost]
So to get this clear, its not a bug in the iPhone, but in a 3rd parties 3rd party service ?
That's correct.
Score: 12 Votes (Like | Disagree)
WannaGoMac Avatar
110 months ago
How are carriers allowed to just give my real time location to a 3rd party? Where can I remove my consent??
Score: 10 Votes (Like | Disagree)
110 months ago
There's a company like this..??
Score: 10 Votes (Like | Disagree)
110 months ago
The question everyone should be asking is why do carriers think it is ok to sell customer location data. Where is the carrier contract fine print that allows this?

One more reason I would switch to an Apple mobile service. In a heartbeat.
Score: 9 Votes (Like | Disagree)
69Mustang Avatar
110 months ago
Seems like if you take my location (or my height, hair colour or pizza preference) and tie it in a 1:1 relationship with my cell phone number you've created a direct association with me, an individual. Isn't that why Apple makes such a stink all the time about anonymized, hashed device IDs when they talk Siri queries? Maybe I've misunderstood?
that does not, on its own, permit direct association

I think you have misunderstood. Well, more so conflated than misunderstood. Look at it this way.
Apple collects data about you. Data they classify as personal and non-personal. Location data along with a ton of other data points, is classified as non-personal. Apple tells you they can do whatever they want with that data, including sharing it. On its own, one of those data points may not be able to permit direct association. Collectively, and with other data... say I provide a telephone number to go with that Apple data and LocationSmart adds that to data they've collected from other sources...

Apple's privacy policy covers Apple. It doesn't cover 3rd party Apple partners. A lot of us assumes it does. That same privacy policy tells us it doesn't, but we (collectively) don't read it and assume phrases like "We don't sell your data" and "You are not the product" mean something they don't.

Apple making a stink (just borrowing your phrase) about privacy related to Siri queries can't be conflated with Apple's policies regarding other parts of their operation. Apple hashing device ID's on Siri queries doesn't negate what their privacy policy says they can do with data.
Score: 5 Votes (Like | Disagree)
Latest Stories
iPhone Duo Demand Reportedly Exceeds Apple's Expectations
iPhone Duo Demand Reportedly Exceeds Apple's Expectations
2 hours ago
iPhone Duo Launch Begins as First Orders Reach Customers
iPhone Duo Launch Begins as First Orders Reach Customers
8 hours ago
1Password for Agents Keeps Your Passwords Hidden From AI
1Password for Agents Keeps Your Passwords Hidden From AI
9 hours ago
iPhone Duo 24 Hours Later: Your Questions Answered
iPhone Duo 24 Hours Later: Your Questions Answered
9 hours ago
Apple's iWork Apps Get 'Intelligent Assistant' and iPhone Duo Support
Apple's iWork Apps Get 'Intelligent Assistant' and iPhone Duo Support
10 hours ago
Apple is Apparently Considering a Slightly Larger iPhone Duo
Apple is Apparently Considering a Slightly Larger iPhone Duo
10 hours ago
Giant iPhone Duo Displays Coming to Four Apple Stores
Giant iPhone Duo Displays Coming to Four Apple Stores
11 hours ago
Apple Pulls Keynote, Pages and Numbers From App Store [Update: Back]
Apple Pulls Keynote, Pages and Numbers From App Store [Update: Back]
12 hours ago
Apple Updates More Apps With iPhone Duo Support
Apple Updates More Apps With iPhone Duo Support
13 hours ago
Apple Will Label Apps 'Made for iPhone Duo' in App Store
Apple Will Label Apps 'Made for iPhone Duo' in App Store
15 hours ago
Amazon Takes $49 Off iPad With Prices Starting at $399.99
Amazon Takes $49 Off iPad With Prices Starting at $399.99
16 hours ago
F1 on Apple TV Now Available in Dolby Atmos
F1 on Apple TV Now Available in Dolby Atmos
17 hours ago
Apple Reveals More Than 50 Apps That Will Be Updated for iPhone Duo
Apple Reveals More Than 50 Apps That Will Be Updated for iPhone Duo
17 hours ago
Apple Blocks Certificates That Could Help Attackers Fake Websites
Apple Blocks Certificates That Could Help Attackers Fake Websites
18 hours ago
Giant iPhone Duo Installations Spotted at Apple Fifth Avenue
Giant iPhone Duo Installations Spotted at Apple Fifth Avenue
19 hours ago
iPhone Duo 2 Prototypes Include Under-Display Face ID
iPhone Duo 2 Prototypes Include Under-Display Face ID
19 hours ago
Tesla App Gains iPad and iPhone Duo Support
Tesla App Gains iPad and iPhone Duo Support
23 hours ago
Apple Reportedly Boosts iPhone Duo Orders by 44%
Apple Reportedly Boosts iPhone Duo Orders by 44%
1 day ago
Fortnite Returning to Australian App Store After Court Ruling
Fortnite Returning to Australian App Store After Court Ruling
1 day ago
Apple Ordered to Open iPhone to Rival App Stores in Australia
Apple Ordered to Open iPhone to Rival App Stores in Australia
1 day ago
Apple Suppliers Face Hurdles Cutting Circuit Board Emissions
Apple Suppliers Face Hurdles Cutting Circuit Board Emissions
1 day ago
Things Updated for iPhone Duo With Adaptive Layout
Things Updated for iPhone Duo With Adaptive Layout
1 day ago
Simplicity and Siri AI Are HomeView's Killer Features, Apple Says
Simplicity and Siri AI Are HomeView's Killer Features, Apple Says
1 day ago
iPhone Duo Reviewers Really Miss Face ID
iPhone Duo Reviewers Really Miss Face ID
1 day ago
Does the iPhone Duo Run Hot? Here's What Reviews Found
Does the iPhone Duo Run Hot? Here's What Reviews Found
1 day ago
Apple Music's New Look is Now Live on Apple's Website
Apple Music's New Look is Now Live on Apple's Website
1 day ago
Anthropic Launches Claude Duet, a Proactive AI Agent
Anthropic Launches Claude Duet, a Proactive AI Agent
1 day ago
What 32,000 Folds Did to the iPhone Duo's Hinge
What 32,000 Folds Did to the iPhone Duo's Hinge
1 day ago
iPhone Duo's Hidden FaceTime Camera Takes 'Trash' Photos
iPhone Duo's Hidden FaceTime Camera Takes 'Trash' Photos
2 days ago
iPhone Duo Has 'Edge Light' Feature That Debuted on Macs Last Year
iPhone Duo Has 'Edge Light' Feature That Debuted on Macs Last Year
2 days ago