Apple Maps Suddenly Failing to Treat Highway 407 ETR in Toronto Area as Toll Road [Fixed]

Since at least July 4, Apple Maps has failed to treat the privately-operated Highway 407 ETR in the Toronto, Canada area as a toll road, according to complaints from affected users. This issue is not limited to any particular device or software version, with users experiencing the problem across the iPhone, iPad, Mac, Apple Watch, and web.

As a result of this issue, local Apple Maps users who have turned on the "Avoid Tolls" setting may still be routed onto the Highway 407 ETR when using turn-by-turn directions. This can prove to be a very costly mistake, as the highway is notoriously expensive, with rates of up to 85 cents (CAD) per kilometer traveled for passenger vehicles.

GeekWebGuides was able to reproduce the issue, and alerted Apple to the matter shortly before publishing, so hopefully a fix is implemented soon.

As of June 1, the Ontario government stopped collecting tolls on the provincially-owned segment of Highway 407, which runs immediately east of the privately-operated ETR segment. Apple likely updated its Maps app to reflect this change, but perhaps it mistakenly treated the entire Highway 407 as a toll-free road.

If you scroll to the bottom of the Apple Maps menu, there is a "Report an Issue" button that allows you to alert Apple to this issue.

With the issue now receiving media coverage, it should be in the rearview mirror soon enough.

Thanks, John Naismith!

Update: Apple fixed the issue as of July 11.