Apple's Internal Policy on Bad Pixels Revealed
BGR has received a
screenshot of a purported internal Apple support document outlining the company's policies regarding bad pixels on the displays of its products.
According to the document, Apple allows for repair or replacement with as little as one light or dark pixel on the company's iPhone and iPod touch, moving up to as many 16 required as a minimum for repair or replacement on displays 22 inches and larger.
Notably, Apple's policies do allow for some leeway to permit its support staff to offer customers repair or replacement with fewer anomalies than that listed as required. The customer is to be made aware, however, that his or her replacement device could have more anomalies than the product they are returning, and if the new product does not meet the documented threshold for replacement, a second exchange will not be permitted.
Popular Stories
iOS 26.4 was released today, and it includes a couple of new features for CarPlay: an Ambient Music widget and support for voice-based chatbot apps.
To update your iPhone 11 or newer to iOS 26.4, open the Settings app and tap on General → Software Update. CarPlay will automatically offer the new features so long as the iPhone connected to your vehicle is running iOS 26.4 or later....
Apple today announced Apple Business, a new all-in-one platform that unifies device management, productivity tools, and customer outreach features.
The service is designed to be a consolidated replacement for several of Apple's existing business-focused offerings, including Apple Business Essentials, Apple Business Manager, and Apple Business Connect. It provides organizations with a single...
Apple today released new firmware for the AirPods Pro 2, AirPods Pro 3, and the AirPods 4. The firmware has a version number of 8B39, up from 8B34 on the AirPods Pro 3, 8B28 on the AirPods Pro 2, and 8B21 on the AirPods 4.
There is no word on what's included in the firmware, but Apple has a support document with limited notes. Most updates are limited to bug fixes and performance...
