Tim Cook's Email to Apple Staff Regarding Supplier Responsibility Report

tim cook headshotEarlier today, Apple released its 2012 Supplier Responsibility Progress Report, an annual report that was supplemented for the first time by a public list of over 150 companies that supply components and manufacturing services to the company.

As related by French site MacGeneration, Apple CEO Tim Cook sent the following email to company employees today addressing the developments on the supplier responsibility front:

Team,

We've just released our sixth annual update on conditions in Apple's supply chain, and I want to personally share some of the results with you.

We insist that our manufacturing partners follow Apple's strict code of conduct, and to make sure they do, the Supplier Responsibility team led more than 200 audits at facilities throughout our supply chain last year. These audits make sure that working conditions are safe and just, and if a manufacturer won't live up to our standards, we stop working with them.

Thanks to our supplier responsibility program, we've seen dramatic improvements in hiring practices by our suppliers. To prevent the use of underage labor, our team interviews workers, checks employment records and audits the age verification systems our suppliers use. These efforts have been very successful and, as a result, cases of underage labor were down sharply from last year. We found no underage workers at our final assembly suppliers, and we will not rest until the number is zero everywhere.

We've also used our influence to substantially improve living conditions for the people who make our products. Apple set a new standard for suppliers who offer employee housing, to ensure that dormitories are comfortable and safe. To meet our requirements, many suppliers have renovated their dorms or built new ones altogether.

Finding and correcting problems is not enough. Our team has built an ambitious training program to educate workers about Apple's code of conduct, workers' rights, and occupational health and safety. More than one million people know about these rights because they went to work for an Apple supplier. Additionally, Apple offers continuing education programs free of charge at many manufacturing sites in China. More than 60,000 workers have enrolled in classes to learn business, entrepreneurial skills or English.

Finally, we are taking a big step today toward greater transparency and independent oversight of our supply chain by joining the Fair Labor Association. The FLA is a leading nonprofit organization dedicated to improving conditions for workers around the world, and we are the first technology company they've approved for membership. The FLA's auditing team will have direct access to our supply chain and they will report their findings independently on their website.

No one in our industry is driving improvements for workers the way Apple is today. I encourage you to take some time to read more about these efforts, so that you can be as proud of Apple's contributions in this area as I am. The details are online now at apple.com/supplierresponsibility.

Tim

Today has been a busy day on the environmental responsibility and worker rights fronts for Apple, with the company also announcing a partnership with the Fair Labor Association to monitor conditions at suppliers' facilities and an expanded recycling program in the UK, Germany, and France. News also surfaced today regarding Apple's efforts to transition to halogen-free power and USB cables for its products.

Popular Stories

wwdc sans text feature

Apple Rumored to Announce New Product on February 19

Thursday February 5, 2026 12:22 pm PST by
Apple plans to announce the iPhone 17e on Thursday, February 19, according to Macwelt, the German equivalent of Macworld. The report, citing industry sources, is available in English on Macworld. Apple announced the iPhone 16e on Wednesday, February 19 last year, so the iPhone 17e would be unveiled exactly one year later if this rumor is accurate. It is quite uncommon for Apple to unveil...
Apple Logo Zoomed

Tim Cook Teases Plans for Apple's Upcoming 50th Anniversary

Thursday February 5, 2026 12:54 pm PST by
Apple turns 50 this year, and its CEO Tim Cook has promised to celebrate the milestone. The big day falls on April 1, 2026. "I've been unusually reflective lately about Apple because we have been working on what do we do to mark this moment," Cook told employees today, according to Bloomberg's Mark Gurman. "When you really stop and pause and think about the last 50 years, it makes your heart ...
Finder Siri Feature

Why Apple's iOS 26.4 Siri Upgrade Will Be Bigger Than Originally Promised

Friday February 6, 2026 3:06 pm PST by
In the iOS 26.4 update that's coming this spring, Apple will introduce a new version of Siri that's going to overhaul how we interact with the personal assistant and what it's able to do. The iOS 26.4 version of Siri won't work like ChatGPT or Claude, but it will rely on large language models (LLMs) and has been updated from the ground up. Upgraded Architecture The next-generation...
maxresdefault

Apple Shows Off a Key Reason to Upgrade to the iPhone 17

Saturday February 7, 2026 9:26 am PST by
Apple today shared an ad that shows how the upgraded Center Stage front camera on the latest iPhones improves the process of taking a group selfie. "Watch how the new front facing camera on iPhone 17 Pro takes group selfies that automatically expand and rotate as more people come into frame," says Apple. While the ad is focused on the iPhone 17 Pro and iPhone 17 Pro Max, the regular iPhone...
iOS 26

iOS 26.3 and iOS 26.4 Will Add These New Features to Your iPhone

Tuesday February 3, 2026 7:47 am PST by
While the iOS 26.3 Release Candidate is now available ahead of a public release, the first iOS 26.4 beta is likely still at least a week away. Following beta testing, iOS 26.4 will likely be released to the general public in March or April. Below, we have recapped known or rumored iOS 26.3 and iOS 26.4 features so far. iOS 26.3 iPhone to Android Transfer Tool iOS 26.3 makes it easier...

Top Rated Comments

mjtomlin Avatar
184 months ago
Not sure why it took until Tim Cook was CEO to do this, but good on them.

Because Steve Jobs never caved into the "bragging" mindset that all expect. He knew Apple was doing the right thing and that's all that mattered to him. This is what infuriated Green Peace the most - that Steve Jobs never gave them what they wanted... an environmental roadmap, which is how Green Peace rates companies; not on what they do, but what they promise to do whether they do it or not, which seems really stupid.

I think being the former "supply guy," Tim Cook is more in tune with what's expected and more willing to be transparent about it, especially since he's the one that made it happen.
Score: 17 Votes (Like | Disagree)
thetexan Avatar
184 months ago
Or you could take some of those billions of dollars you're sitting on and those new billions of dollars in profits you make and work with suppliers to open some factories in the US.
Score: 12 Votes (Like | Disagree)
miles01110 Avatar
184 months ago
Not sure why it took until Tim Cook was CEO to do this, but good on them.
Score: 12 Votes (Like | Disagree)
admanimal Avatar
184 months ago
Good to see Tim caring about human atrocities, unlike his predecessor.

They may have just joined the FLA, but Apple has been doing supplier responsibility reports since 2007.
Score: 10 Votes (Like | Disagree)
Bisz Avatar
184 months ago
I'm liking all of the communications we've seen from Tim, he seems like a great guy to lead Apple.
Score: 8 Votes (Like | Disagree)
Thunderhawks Avatar
184 months ago
Not sure why it took until Tim Cook was CEO to do this, but good on them.

I don't think it took Tim to become CEO to do this.

These programs were most likely in place already, just not used for PR.

Impossible that even under Jobs Apple wouldn't monitor its suppliers.

Apple is too smart for that.
Score: 8 Votes (Like | Disagree)