UPS Working to Expedite iPhone 7 Deliveries Following Weather and Mechanical Delays

iphone-ups-logoYesterday, we reported that some iPhone 7 and iPhone 7 Plus shipments have experienced irregular movement or delays during delivery between China or South Korea and their final destinations in the United States.

UPS has since confirmed to MacRumors that a small number of deliveries were impacted due to a mechanical problem and weather delay, while it is still investigating the reason for erroneous tracking notices.

UPS experienced a mechanical problem on one flight and a weather delay on another flight containing iPhones. The cargo was redirected, but not in time to avoid minor delays in residential deliveries of these packages. None of the phones were returned to their origin or routed on extraneous legs of the journey to their final destination.

We are still investigating the reason for the erroneous tracking notices. When the packages receive their next physical scan at a UPS facility, the ups.com tracking information will be updated to reflect the next planned delivery date. UPS is working to expedite these deliveries as rapidly as possible. The updated delivery date may be improved and another status update posted. To be informed of latest status, consumers can request text or email notification by selecting the “Notify me with Updates” feature when tracking their shipment on ups.com.

Apple began accepting iPhone 7 and iPhone 7 Plus pre-orders on September 9, and it took less than 20 minutes for supplies of popular models to begin selling out. iPhone 7 Plus and Jet Black models have been most constrained, but some customers originally quoted October to November delivery dates for Jet Black iPhone 7 Plus models have seen their orders ship sooner than expected.

Tag: UPS
Related Forum: iPhone

Popular Stories

Apple Logo Zoomed

Tim Cook Teases Plans for Apple's Upcoming 50th Anniversary

Thursday February 5, 2026 12:54 pm PST by
Apple turns 50 this year, and its CEO Tim Cook has promised to celebrate the milestone. The big day falls on April 1, 2026. "I've been unusually reflective lately about Apple because we have been working on what do we do to mark this moment," Cook told employees today, according to Bloomberg's Mark Gurman. "When you really stop and pause and think about the last 50 years, it makes your heart ...
wwdc sans text feature

Apple Rumored to Announce New Product on February 19

Thursday February 5, 2026 12:22 pm PST by
Apple plans to announce the iPhone 17e on Thursday, February 19, according to Macwelt, the German equivalent of Macworld. The report, citing industry sources, is available in English on Macworld. Apple announced the iPhone 16e on Wednesday, February 19 last year, so the iPhone 17e would be unveiled exactly one year later if this rumor is accurate. It is quite uncommon for Apple to unveil...
Finder Siri Feature

Why Apple's iOS 26.4 Siri Upgrade Will Be Bigger Than Originally Promised

Friday February 6, 2026 3:06 pm PST by
In the iOS 26.4 update that's coming this spring, Apple will introduce a new version of Siri that's going to overhaul how we interact with the personal assistant and what it's able to do. The iOS 26.4 version of Siri won't work like ChatGPT or Claude, but it will rely on large language models (LLMs) and has been updated from the ground up. Upgraded Architecture The next-generation...
iOS 26

iOS 26.3 and iOS 26.4 Will Add These New Features to Your iPhone

Tuesday February 3, 2026 7:47 am PST by
While the iOS 26.3 Release Candidate is now available ahead of a public release, the first iOS 26.4 beta is likely still at least a week away. Following beta testing, iOS 26.4 will likely be released to the general public in March or April. Below, we have recapped known or rumored iOS 26.3 and iOS 26.4 features so far. iOS 26.3 iPhone to Android Transfer Tool iOS 26.3 makes it easier...
iphone 17 pro dark blue 1

iPhone 18 Pro Max Rumored to Deliver Next-Level Battery Life

Friday February 6, 2026 5:14 am PST by
The iPhone 18 Pro Max will feature a bigger battery for continued best-in-class battery life, according to a known Weibo leaker. Citing supply chain information, the Weibo user known as "Digital Chat Station" said that the iPhone 18 Pro Max will have a battery capacity of 5,100 to 5,200 mAh. Combined with the efficiency improvements of the A20 Pro chip, made with TSMC's 2nm process, the...

Top Rated Comments

639051 Avatar
122 months ago
No mention of the idiots working at UPS making stuff up as they went along to lie to the customers?
Perhaps if people didn't act as if their life were coming to an end due to a phone shipment delay they wouldn't lie to you about it. If I were on the other end I would probably lie as well if some mouth breather was screaming at me over a stupid phone. I wonder if some of you here actually get out much and interact with the world.
Score: 10 Votes (Like | Disagree)
bbplayer5 Avatar
122 months ago
No mention of the idiots working at UPS making stuff up as they went along to lie to the customers?
Score: 8 Votes (Like | Disagree)
bjmoose Avatar
122 months ago
Yeah not buying that. "Severe weather" when the weather reporting services all say it's in the mid-70s and clear?

Mine is still saying they can't figure out a delivery time. Yet the delivery planner shows yesterday is when it was arriving. Apple: how about finding a carrier that can do this right? My 6+ was a mess like this too.

Here's my tracking as of a minute ago:

Chek Lap Kok, Hong Kong 09/23/2016 7:12 P.M. Departure Scan
09/23/2016 1:55 P.M. Arrival Scan
Incheon, Korea, Republic of 09/23/2016 11:00 A.M. Departure Scan
09/23/2016 5:58 A.M. Severe weather conditions have delayed delivery.
Incheon, Korea, Republic of 09/21/2016 8:01 P.M. Arrival Scan
ZhengZhou, China 09/21/2016 4:36 P.M. Departure Scan
09/21/2016 4:08 P.M. Your package is in transit. We're updating plans to schedule your delivery. / The package will be forwarded to a UPS facility in the destination city.
09/21/2016 2:44 P.M. Your package is in transit. We're updating plans to schedule your delivery.
ZhengZhou, China 09/19/2016 11:30 P.M. Arrival Scan
09/19/2016 10:57 P.M. Departure Scan
09/19/2016 6:52 P.M. Location Scan
09/19/2016 4:42 P.M. Origin Scan
China 09/19/2016 10:26 A.M. Order Processed: Ready for UPS
Score: 8 Votes (Like | Disagree)
rtr1985 Avatar
122 months ago
It's watch shipments, too.
Score: 6 Votes (Like | Disagree)
639051 Avatar
122 months ago
This is why I don't bother calling in, not like calling and bitching is going to make the phone magically get from China any faster. I've been tracking it, hoping it comes sooner than it has but calling and complaining and saying the sky is falling and if Steve were alive this wouldn't happen etc won't fix the issue, I'm sure Apple is aware of the issues without people clogging up the customer service lines as they have access to much more detailed tracking information than we have.
Speaking for myself - I did not take my frustration out on the UPS Customer Service person: It's not THEIR fault, they're just trying to help. Much like I do not penalize the server who brings me an improperly cooked meal.

Treat them with kindness and respect as they are just performing their job. Put the President of UPS on the line and I'd really unload on him - he's ultimately responsible for the performance of UPS and he has to earn that salary!
Rational behavior is hard to find around here when it comes to launch day. I remember reading threads where people were calling UPS to check the status of the flight itself, never made a bit of sense to me. My wife's iPhone 7 was delayed by a day (they said they couldn't find my house, they deliver every other day), but they showed up Saturday, thanked the guy and he was on his way as were we. It just makes me cringe thinking people love material things so much they will treat other people like trash when every single expectation is not met ... mind boggling. Glad you two are rational!
Score: 5 Votes (Like | Disagree)
garirry Avatar
122 months ago
Yes right, there was a hurricane and UPS' shipments all landed in Alaska, after which they were sent back flying to South Korea, and after shipping them back into mainland US, aliens came and sent all the iPhones back to Japan and destroyed UPS' transportation.
Score: 3 Votes (Like | Disagree)