Danish Court Rules Apple Must Replace Man's iPhone With New Rather Than Refurbished Model - MacRumors
Skip to Content

Danish Court Rules Apple Must Replace Man's iPhone With New Rather Than Refurbished Model

A court in Denmark today ruled Apple must replace a Danish man's iPhone with a new model rather than a refurbished model in accordance with local law.

iphone-4-cracked

(Image: The Sydney Morning Herald)

A trio of judges found Apple was not entitled to replace David Lysgaard's iPhone 4 with a refurbished model since it may contain recycled parts, which could result in a lower resale value and went against his "legitimate expectation" of receiving a brand new iPhone equivalent to his original purchase.

By providing Lysgaard with a refurbished iPhone, rather than an equivalent new model, the court found Apple to have violated the Danish Sale of Goods Act. The judges upheld an earlier decision reached by Denmark's Consumer Complaints Board, which also said the replacement should be a new, not refurbished, model.

Apple disagreed with the Consumer Complaints Board's decision in 2014 and sued Lysgaard, arguing that refurbished iPhones are produced and tested in the same way as new iPhones. Apple also said refurbished iPhones undergo rigorous tests and strict quality control. Apple can now appeal the judgment with a higher court.

Earlier this year, a Dutch court similarly ordered Apple to replace a woman's iPhone 6 Plus with a new model, not a refurbished one.

(Thanks, Boris!)

Popular Stories

iOS 26

iOS 26.4 Adds Two New Features to CarPlay

Tuesday March 24, 2026 1:55 pm PDT by
iOS 26.4 was released today, and it includes a couple of new features for CarPlay: an Ambient Music widget and support for voice-based chatbot apps. To update your iPhone 11 or newer to iOS 26.4, open the Settings app and tap on General → Software Update. CarPlay will automatically offer the new features so long as the iPhone connected to your vehicle is running iOS 26.4 or later....
Apple Business hero

Apple Unveils 'Apple Business' All-in-One Platform

Tuesday March 24, 2026 8:53 am PDT by
Apple today announced Apple Business, a new all-in-one platform that unifies device management, productivity tools, and customer outreach features. The service is designed to be a consolidated replacement for several of Apple's existing business-focused offerings, including Apple Business Essentials, Apple Business Manager, and Apple Business Connect. It provides organizations with a single...
AirPods Pro Firmware Feature

Apple Releases New Firmware for AirPods Pro 3, AirPods Pro 2 and AirPods 4

Tuesday March 24, 2026 12:31 pm PDT by
Apple today released new firmware for the AirPods Pro 2, AirPods Pro 3, and the AirPods 4. The firmware has a version number of 8B39, up from 8B34 on the AirPods Pro 3, 8B28 on the AirPods Pro 2, and 8B21 on the AirPods 4. There is no word on what's included in the firmware, but Apple has a support document with limited notes. Most updates are limited to bug fixes and performance...

Top Rated Comments

121 months ago
And this is front page news because...
Because people from Denmark are reading Macrumors as well :)
Score: 49 Votes (Like | Disagree)
121 months ago
And this is front page news because...
...it's news.
Score: 39 Votes (Like | Disagree)
Kaibelf Avatar
121 months ago
And this is front page news because...
Because it could spill over into the EU and completely undermine Apple's push to replace parts instead of manufacturing new devices en masse, and have huge implications for not only the supply chain as well as their environmental goals? The question I counter with is, why did you have to even ask that question?
Score: 32 Votes (Like | Disagree)
chr1s60 Avatar
121 months ago
In other news, Apple iPhone support claims saw an 800% increase in Denmark today.
Score: 30 Votes (Like | Disagree)
121 months ago
To keep the same resale value, Apple should give him a phone that is used by exactly the same number of days he had his iPhone. :p
Score: 29 Votes (Like | Disagree)
ArtOfWarfare Avatar
121 months ago
And this is front page news because...
Why wouldn't it be? This could majorly change how Apple handles repairs in one country, and other countries may be emboldened to try the exact same thing.
Score: 20 Votes (Like | Disagree)