iOS 10.2's New 'TV' App Doesn't Work With Some Videos Ripped From DVDs - MacRumors
Skip to Content

iOS 10.2's New 'TV' App Doesn't Work With Some Videos Ripped From DVDs

by

In iOS 10.2, released on December 12, Apple introduced the new "TV" app, which serves as an Apple-designed TV guide that aims to simplify the television watching experience and help users discover new TV and movie content.

In the United States, the TV app replaces the standard "Videos" app and serves as a television hub on iOS devices, but it appears the new app doesn't work well with content that's been ripped from DVDs.

ios102tvapp
According to an ongoing discussion on Apple's Support Communities that dates back to December, some customers who have videos ripped from DVDs are no longer able to view them in the TV app. The same videos previously worked fine in the now-replaced Videos app. A user who is having issues describes the problem:

Prior to iOS 10.2 I was able to view video I had ripped on the Videos app in iOS. The process I used was to rip the video and then import them into iTunes. Then I synced my iPhone with iTunes and my movies were download and viewed using the Videos app.

iOS 10.2 no longer includes the Video app and the new TV app will not allow me to watch these ripped videos. Does someone have a solution or am I simply missing something?

Other iPhone users have been unable to sync home videos and other content to their devices with the current version of iTunes, receiving a message that movies or TV shows can't be synced because the Videos app is not installed.

Some users have been able to get around the problem with already-transferred videos by using the TV widget on their iOS devices, which apparently causes the TV app to display the ripped videos after the widget is activated. Others can get the ripped videos to play by setting the videos to be "Home Videos."

That the widget allows some users to access their videos suggests this is perhaps a bug that will be resolved in a future update, but it is not entirely clear what's going on with the TV app and content acquired outside of the iTunes Stores.

Affected users who want to get non-Apple video content onto their iOS devices will need to use a third-party solution like Infuse or VLC.

Related Forum: iOS 10

Top Rated Comments

127 months ago
Ripping DVDs, importing to iTunes, syncing manually to an iOS device. Why not just use Plex already (or another media manager like VLC that allows you to make a local copy wirelessly)?
Score: 21 Votes (Like | Disagree)
panjandrum Avatar
127 months ago
Like we have had to do all too frequently over the past few years; just switch away from Apple's software and use something else (I've had very good luck with Stream to Me and Serve to Me, and no longer use iTunes, Music, etc. etc. for anything at all other than occasionally ripping a CD or manually managing iThing backups and media). That solution also supports playback on various media-players outside the Apple ecosystem (for example, a PS3 will find the Serve to Me server on your network and work properly with it). Unlike Plex, Stream to Me / Serve to Me is extremely simple to setup (it also lacks some of the advanced features, but overall I've certainly been very happy with it). Oh, and VLC will also pick up Stream to Me servers.

I hope that someday those currently running Apple will figure out that the worse their software gets, the more we move away from it. The more we move away from it, the less incentive we have to stay with Apple hardware. The less we stay with Apple hardware, the less we recommend Apple hardware to other and the less visibility Apple hardware has. It's a vicious cycle they can put a stop to by getting their software usability, features, and QA back up to what it used to be...
Score: 12 Votes (Like | Disagree)
OS X Dude Avatar
127 months ago
How do I watch my movies on a plane with Plex?
Plex allows caching.
Score: 9 Votes (Like | Disagree)
127 months ago
Ripping DVDs, importing to iTunes, syncing manually to an iOS device. Why not just use Plex already (or another media manager like VLC that allows you to make a local copy wirelessly)?
Because moving 200+ GB of files wirelessly takes forever.
[doublepost=1484704175][/doublepost]The TV app is a complete disaster - massive number of bugs.


* If you have a DTS passthrough track, it won't play the file
* It's unreliable in airplane mode - sometimes doesn't work (as I found out the hard way)

* shoves the cloud/streaming stuff into your face, no longer hideable

* shows blank seasons and cloud icons even in downloaded section
* search doesn't work offline
* doesn't sync properly with itunes - doesn't add episodes and doesn't delete them
* manual delete is no longer a swipe, it's something related to force touch, but it doesn't work reliably

and on and on. Apple should put the videos app up in the app store.

There's no third party option that plays DRM'd content, so we're stuck.
Score: 8 Votes (Like | Disagree)
Andreas56938 Avatar
127 months ago
You are ripping it wrong.
Score: 8 Votes (Like | Disagree)
Glassed Silver Avatar
127 months ago
Great idea Apple, keep incentivizing people to move away from your vertically integrated products to platform-agnostic alternatives.

And be sure to keep messing with the value to price ratio on ALL your products!

What's the worst that could happen? After all you have so many great new products in the mighty pipeline!

Glassed Silver:win
Score: 7 Votes (Like | Disagree)

Popular Stories

M5 MacBook Pro

RIP, MacBook Ultra

Monday October 19, 2026 9:37 am PDT by
Apple today sent out invites for an experience in Los Angeles on Wednesday, October 28, and the "Pro and tell" tagline on the invitation likely means that the rumored MacBook models with touch-enabled OLED displays will stick with MacBook Pro branding instead of the once-rumored "MacBook Ultra" name. The long-rumored "iPhone Ultra" ended up being named iPhone Duo, so speculation that Apple...
iPhone Duo Trio

Here's What Apple's Apps Look Like on the iPhone Duo

Tuesday October 20, 2026 11:12 am PDT by
With just three days to go until the iPhone Duo is released, Apple is getting ready for the launch. Behind the scenes, the App Store now has screenshots of Apple's built-in apps running on the Duo. We've seen some apps in marketing materials, but images of the ones we haven't seen give us an idea of what it will be like using the iPhone Duo day to day. Many apps are shown in landscape...
apple pro tell logo

Apple Announcing New Products Next Week: 'Pro and Tell'

Monday October 19, 2026 9:05 am PDT by
Apple's Greg Joswiak today hinted at new product announcements coming next week, sharing a social media post that says "Can't wait to pro and tell next week." Rumors suggest Apple is planning to debut the new MacBook Pro with an OLED touchscreen display, an M6 entry-level MacBook Pro, an M6 iMac, an iPad mini with an OLED display. Can't wait to pro and tell next week....
Latest Stories
Giant iPhone Duo Displays Coming to Four Apple Stores
Giant iPhone Duo Displays Coming to Four Apple Stores
9 minutes ago
Apple Pulls Keynote, Pages and Numbers From App Store
Apple Pulls Keynote, Pages and Numbers From App Store
59 minutes ago
Apple Updates More Apps With iPhone Duo Support
Apple Updates More Apps With iPhone Duo Support
1 hour ago
Apple Will Label Apps 'Made for iPhone Duo' in App Store
Apple Will Label Apps 'Made for iPhone Duo' in App Store
4 hours ago
Amazon Takes $49 Off iPad With Prices Starting at $399.99
Amazon Takes $49 Off iPad With Prices Starting at $399.99
5 hours ago
F1 on Apple TV Now Available in Dolby Atmos
F1 on Apple TV Now Available in Dolby Atmos
5 hours ago
Apple Reveals More Than 50 Apps That Will Be Updated for iPhone Duo
Apple Reveals More Than 50 Apps That Will Be Updated for iPhone Duo
6 hours ago
Apple Blocks Certificates That Could Help Attackers Fake Websites
Apple Blocks Certificates That Could Help Attackers Fake Websites
7 hours ago
Giant iPhone Duo Installations Spotted at Apple Fifth Avenue
Giant iPhone Duo Installations Spotted at Apple Fifth Avenue
8 hours ago
iPhone Duo 2 Prototypes Include Under-Display Face ID
iPhone Duo 2 Prototypes Include Under-Display Face ID
8 hours ago
Tesla App Gains iPad and iPhone Duo Support
Tesla App Gains iPad and iPhone Duo Support
12 hours ago
Apple Reportedly Boosts iPhone Duo Orders by 44%
Apple Reportedly Boosts iPhone Duo Orders by 44%
13 hours ago
Fortnite Returning to Australian App Store After Court Ruling
Fortnite Returning to Australian App Store After Court Ruling
13 hours ago
Apple Ordered to Open iPhone to Rival App Stores in Australia
Apple Ordered to Open iPhone to Rival App Stores in Australia
13 hours ago
Apple Suppliers Face Hurdles Cutting Circuit Board Emissions
Apple Suppliers Face Hurdles Cutting Circuit Board Emissions
14 hours ago
Things Updated for iPhone Duo With Adaptive Layout
Things Updated for iPhone Duo With Adaptive Layout
14 hours ago
Simplicity and Siri AI Are HomeView's Killer Features, Apple Says
Simplicity and Siri AI Are HomeView's Killer Features, Apple Says
15 hours ago
iPhone Duo Reviewers Really Miss Face ID
iPhone Duo Reviewers Really Miss Face ID
20 hours ago
Does the iPhone Duo Run Hot? Here's What Reviews Found
Does the iPhone Duo Run Hot? Here's What Reviews Found
21 hours ago
Apple Music's New Look is Now Live on Apple's Website
Apple Music's New Look is Now Live on Apple's Website
22 hours ago
Anthropic Launches Claude Duet, a Proactive AI Agent
Anthropic Launches Claude Duet, a Proactive AI Agent
22 hours ago
What 32,000 Folds Did to the iPhone Duo's Hinge
What 32,000 Folds Did to the iPhone Duo's Hinge
23 hours ago
iPhone Duo's Hidden FaceTime Camera Takes 'Trash' Photos
iPhone Duo's Hidden FaceTime Camera Takes 'Trash' Photos
1 day ago
iPhone Duo Has 'Edge Light' Feature That Debuted on Macs Last Year
iPhone Duo Has 'Edge Light' Feature That Debuted on Macs Last Year
1 day ago
Apple Support App Updated for iPhone Duo's Larger Display
Apple Support App Updated for iPhone Duo's Larger Display
1 day ago
Amazon Sweetens the Deal on Entry-Level 16-Inch MacBook Pro With $570 Off
Amazon Sweetens the Deal on Entry-Level 16-Inch MacBook Pro With $570 Off
1 day ago
iPhone Duo Tips Over on MagSafe Stands When Unfolded
iPhone Duo Tips Over on MagSafe Stands When Unfolded
1 day ago
Apple Music's New Look Officially Announced
Apple Music's New Look Officially Announced
1 day ago
iPhone Duo Supports Apple Pencil Starting With iOS 27.2
iPhone Duo Supports Apple Pencil Starting With iOS 27.2
1 day ago
iPhone Duo Accessories Roundup: Cases and Screen Protectors From OtterBox, ZAGG, and More
iPhone Duo Accessories Roundup: Cases and Screen Protectors From OtterBox, ZAGG, and More
1 day ago