Apple on Saturday emailed some iCloud users to apologize for a bug that caused them to receive an email earlier this week stating their paid storage subscription plan had been canceled.
The emails went out to predominantly 50GB iCloud subscribers on Wednesday, causing some MacRumors readers to speculate that Apple was discontinuing the storage tier completely. Options to purchase some of the plans through macOS and iOS were also reportedly affected.
However, as predicted, the emails were sent in error. Apple has now followed up the errant message to clarify that it was a mistake and that there has been no change to users' subscription plans.
"You recently received an email incorrectly stating that your iCloud storage plan has been discontinued," the email read. "Your 50 GB iCloud storage plan is not affected and will continue to renew automatically.
"We apologize for any inconvenience this may have caused. If you have any questions, please contact us."
(Via AppleInsider.)
Top Rated Comments
Clarification from Apple is fine. Of all the things we could be getting out of shape about, this is pretty low down. Should this have happened? No. But no Ines access was cancelled or torn down so I think we're all good.