Apple Store Remains Most Popular Destination to Purchase a Mac in the United States - MacRumors
Skip to Content

Apple Store Remains Most Popular Destination to Purchase a Mac in the United States

Apple Stores continue to be the most popular destination to purchase a new Mac in the United States, according to a recent survey conducted by research firm Consumer Intelligence Research Partners.

mac apple store
Apple's retail locations and online store accounted for roughly 40 percent of Mac sales between October 2016 and September 2017, based on 2,000 survey respondents who purchased a Mac during that period.

When the first Apple Stores opened in 2001, Apple was still known as Apple Computer, and the Mac was its primary product. Nowadays, of course, there is the iPhone, iPad, Apple Watch, Apple TV, and beyond.

"Since Apple designed its stores originally to promote Mac computers, it is not surprising that that they continue to account for roughly 40 percent of Mac sales," said Josh Lowitz, co-founder of Consumer Intelligence Research Partners.

While it's generally unsurprising that Apple is the most popular Mac retailer, given it creates the computers, it is still notable given there are often better deals available from third-party resellers like B&H and MacMall.

By comparison, the survey found only around 20 percent of iPads and 10 percent of iPhones were sold directly by Apple.

cirp mac apple store
"Best Buy actually sells more iPads than Apple," added Lowitz. "And, carrier stores have become a significant retailer of tablets."

In terms of the iPhone, Apple had the lowest share of iPhone sales in the 12 months ending September 2017. Roughly 77 percent of customers made their purchase through a carrier like Verizon or AT&T, according to CIRP.

The research firm said sales can fluctuate based on the timing of product launches and during the back-to-school and holiday shopping seasons.

Popular Stories

iOS 26

iOS 26.4 Adds Two New Features to CarPlay

Tuesday March 24, 2026 1:55 pm PDT by
iOS 26.4 was released today, and it includes a couple of new features for CarPlay: an Ambient Music widget and support for voice-based chatbot apps. To update your iPhone 11 or newer to iOS 26.4, open the Settings app and tap on General → Software Update. CarPlay will automatically offer the new features so long as the iPhone connected to your vehicle is running iOS 26.4 or later....
Apple Business hero

Apple Unveils 'Apple Business' All-in-One Platform

Tuesday March 24, 2026 8:53 am PDT by
Apple today announced Apple Business, a new all-in-one platform that unifies device management, productivity tools, and customer outreach features. The service is designed to be a consolidated replacement for several of Apple's existing business-focused offerings, including Apple Business Essentials, Apple Business Manager, and Apple Business Connect. It provides organizations with a single...
AirPods Pro Firmware Feature

Apple Releases New Firmware for AirPods Pro 3, AirPods Pro 2 and AirPods 4

Tuesday March 24, 2026 12:31 pm PDT by
Apple today released new firmware for the AirPods Pro 2, AirPods Pro 3, and the AirPods 4. The firmware has a version number of 8B39, up from 8B34 on the AirPods Pro 3, 8B28 on the AirPods Pro 2, and 8B21 on the AirPods 4. There is no word on what's included in the firmware, but Apple has a support document with limited notes. Most updates are limited to bug fixes and performance...

Top Rated Comments

TheShadowKnows! Avatar
110 months ago
My Apple buying habits definitely do not match this distribution, except for the iPad:

(New) Mac: B&H, all the way! (awesome Black Friday deals ever. And no taxes to boot.)
(BTO) Mac: Apple (full retail+taxes, sigh)
iPad: BestBuy (Black Friday)
iPhone: Apple (cash and carry, unlocked)

Just my own ways to feed Cook's insatiable bounty, while minimizing hurt.
Score: 3 Votes (Like | Disagree)
110 months ago
For my friends and I, it’s the easiest place. Best Buy, for example, doesn’t even list the GPU on their macs, let alone can offer customized configurations.
Score: 3 Votes (Like | Disagree)
110 months ago
And in other news... McDonalds is the most popular destination to purchase a Big Mac.
Score: 2 Votes (Like | Disagree)
110 months ago
I prefer to deal with Apple directly in case I want to return something. Many other venders will give you grief on a return. Apple is no problem.
Score: 2 Votes (Like | Disagree)
110 months ago
Word on the street is that apple allows big box resellers (B&H, Best Buy etc) to give discounts so they don't have to do it in their own store. Gotta keep up with the appearance. No one will ever have to pay retail for a MacBook Air as long as Best Buy is in existence.
Score: 2 Votes (Like | Disagree)
SeminalSage Avatar
110 months ago
I would disagree that other retailers have the best prices. Especially if you get the education discount (and the Barclay Card financing/rewards program on top of that).
Score: 2 Votes (Like | Disagree)