FBI Didn't Investigate All Unlocking Options Before Seeking Order for Apple's Help in San Bernardino Case - MacRumors
Skip to Content

FBI Didn't Investigate All Unlocking Options Before Seeking Order for Apple's Help in San Bernardino Case

by

Back in early 2016, the United States Federal Bureau of Investigation failed to pursue all possible solutions to unlock the iPhone 5c owned by San Bernardino shooter Syed Farook before demanding Apple's help accessing the device, reports Reuters.

The information was shared today in a report issued by the Department of Justice's Office of the Inspector General.

applefbi
According to the report, the FBI's in-house unit that handles breaking into mobile devices did not begin looking for outside help to unlock Farook's iPhone until the night before the FBI demanded Apple's help through a court filing.

The FBI was aware that one of the vendors contacted at that point in time had "almost 90 percent completed" a technical solution that would allow the FBI access to the phone. The FBI, though, in its court filing with Apple at the time, said there were no other options for accessing the device.

A judge ended up ordering Apple to help federal investigators access the data on Farook's iPhone by creating a tool that would bypass the auto-erase function and allow investigators to submit an unlimited number of passwords to attempt to unlock the iPhone.

Apple, of course, opposed the order and refused to build such a tool, leading to a long and drawn out legal battle with the FBI that only ended when the FBI admitted it had indeed found another way to access the device.

Communication failures at the FBI were to blame, causing some officials to "misunderstand the status" of the FBI's efforts to open the device. That led to delays seeking help from the FBI and the vendor that was ultimately able to unlock the iPhone.

The report from the Department of Justice comes as some law enforcement officials are again pushing for backdoor access into electronic devices to aid in criminal investigations.

Both DOJ and FBI officials have been quietly meeting with security researchers to explore technology that would allow "extraordinary access" to encrypted devices like the iPhone without weakening a device's defenses against hacking.

Earlier this week, Apple's Craig Federighi reiterated Apple's stance that such a backdoor would be dangerous. "Weakening security makes no sense when you consider that customers rely on our products to keep their personal information safe, run their businesses or even manage vital infrastructure like power grids and transportation systems," he said.

Note: Due to the political nature of the discussion regarding this topic, the discussion thread is located in our Politics, Religion, Social Issues forum. All forum members and site visitors are welcome to read and follow the thread, but posting is limited to forum members with at least 100 posts.

Top Rated Comments

104 months ago
That’s because the FBI does not care about security or procedures. Just like it obtained that faulty FISA warrant by using a phony piece of evidence. They just want what they want and use legal action as a threat. Reform is absolutely needed.
Score: 14 Votes (Like | Disagree)
VulchR Avatar
104 months ago
The FBI wanted a test case, and because the shooter was engaging as an act of terrorism, it fit the bill in that it would be hard to turn the request down. In essence, the FBI wanted to establish a precedent and actual progress in the case was secondary.

You'd think they'd have learned something from all the recent instances of hacking about the risks of a back door.
Score: 7 Votes (Like | Disagree)
Schwyz Avatar
104 months ago
Of course they didn't. Typical bureaucracy.

It hurts me to see the integrity of the FBI damaged so substantially in the last few years. I would like to consider my justice department bipartisan, trustworthy, and competent. Wishful thinking these days.

Yes, reform is absolutely needed, in more places than just the FBI.
Score: 5 Votes (Like | Disagree)
tridley68 Avatar
104 months ago
What do you expect from the Federal Bureau of Idiots.
Score: 3 Votes (Like | Disagree)
Nunyabinez Avatar
104 months ago
Both DOJ and FBI officials have been quietly meeting with security researchers to explore technology that would allow "extraordinary access" to encrypted devices like the iPhone without weakening a device's defenses against hacking.
These are the things that frighten me. This statement shows that the DOJ and FBI have a critical lack of understanding about security, technology and hacking.

The idea that there could be a way in that was not accessible by hacking is naive and dangerous.

Hackers manage to get into things where there is no back door. If the door exists, it's just that much easier to get in.

Apple is doing their best to keep it secure, but this is like asking for a waterproof device that will only let certain drops of water through.
Score: 2 Votes (Like | Disagree)
0007776 Avatar
104 months ago
Just had to sneak in a little partisanship in there...
The attacks on the FBI are motivated by partisanship. It’s worth defending since while they have their flaws they are one of the few areas of our government that is still reliably non partisan.
Score: 2 Votes (Like | Disagree)

Popular Stories

iOS 26

iOS 26.4 Adds Two New Features to CarPlay

Tuesday March 24, 2026 1:55 pm PDT by
iOS 26.4 was released today, and it includes a couple of new features for CarPlay: an Ambient Music widget and support for voice-based chatbot apps. To update your iPhone 11 or newer to iOS 26.4, open the Settings app and tap on General → Software Update. CarPlay will automatically offer the new features so long as the iPhone connected to your vehicle is running iOS 26.4 or later....
Apple Business hero

Apple Unveils 'Apple Business' All-in-One Platform

Tuesday March 24, 2026 8:53 am PDT by
Apple today announced Apple Business, a new all-in-one platform that unifies device management, productivity tools, and customer outreach features. The service is designed to be a consolidated replacement for several of Apple's existing business-focused offerings, including Apple Business Essentials, Apple Business Manager, and Apple Business Connect. It provides organizations with a single...
AirPods Pro Firmware Feature

Apple Releases New Firmware for AirPods Pro 3, AirPods Pro 2 and AirPods 4

Tuesday March 24, 2026 12:31 pm PDT by
Apple today released new firmware for the AirPods Pro 2, AirPods Pro 3, and the AirPods 4. The firmware has a version number of 8B39, up from 8B34 on the AirPods Pro 3, 8B28 on the AirPods Pro 2, and 8B21 on the AirPods 4. There is no word on what's included in the firmware, but Apple has a support document with limited notes. Most updates are limited to bug fixes and performance...