Apple Expanding Pilot Program Allowing Repairs of Select Vintage Macs Worldwide, Starting With 2012 MacBook Air - MacRumors
Skip to Content

Apple Expanding Pilot Program Allowing Repairs of Select Vintage Macs Worldwide, Starting With 2012 MacBook Air

Apple will add 11-inch and 13-inch MacBook Air models released in Mid 2012 to its vintage and obsolete products list on August 31, according to an internal document distributed to Apple Stores and Apple Authorized Service Providers and obtained by MacRumors from a reliable source.

macbook air 13 2012
Normally, this would mean the 2012 MacBook Air is no longer eligible for hardware service, except where required by law. However, Apple has decided to include the notebook in its recently launched pilot program that allows for repairs to continue into the vintage period, subject to parts availability.

Apple says 2012 MacBook Air models will remain eligible for service at Apple Stores and Apple Authorized Service Providers worldwide through August 31, 2020, a full two years after the notebook is classified as vintage. Mail-in service will also be an option in the United States and Japan through that date.

Apple launched this pilot program in February, starting with 21.5-inch and 27-inch iMac models released in Mid 2011, but only in the United States and Turkey, so this marks the first time the initiative has expanded worldwide.

The coverage period for the Mid 2011 iMac models was initially set to expire August 31, 2018, but Apple has extended it to January 1, 2019, according to internal documents. However, unlike the 2012 MacBook Air, service for the Mid 2011 iMac remains available in the United States and Turkey only.

apple pilot program vintage mac repairs

Apple's pilot program chart reproduced by MacRumors

If parts are unavailable for a specific repair for these vintage Macs, Apple Stores and Apple Authorized Service Providers are instructed to decline service. This is also a pilot program to begin with, so it is subject to change or end at any time.

Apple products become vintage five years after they are last manufactured, at which point they typically become ineligible for hardware service. 2012 MacBook Air models were last sold in June 2013, slightly over five years ago, but they'll now receive an impressive eight years of repair support.

The exact reason for the pilot program is unclear, beyond Apple apparently having a surplus of repair parts for these specific MacBook Air and iMac models. Any extension of hardware service eligibility is certainly a bonus for customers.

MacRumors has reached out to Apple for comment.

Related Roundup: MacBook Air
Buyer's Guide: MacBook Air (Neutral)
Related Forum: MacBook Air

Popular Stories

2016 12 inch macbook feature

Apple Says These Products Are Now Obsolete

Wednesday October 14, 2026 6:28 am PDT by
Apple today added the 12-inch MacBook (2017), iPad (6th generation), and BeatsX headphones to the obsolete products list on its website. Apple considers a product to be obsolete once seven years have passed since it last distributed the product for sale, including to resellers. Apple Stores and Apple Authorized Service Providers are instructed to discontinue hardware service for obsolete ...
2017 apple tv

First Apple TV 4K Now 'Vintage' Ahead of New Model Coming on Tuesday

Friday October 9, 2026 9:25 am PDT by
Apple today added the first-generation Apple TV 4K from 2017 to the vintage products list on its website, just four days before a new model is finally expected to debut. A fourth-generation Apple TV 4K will reportedly be unveiled on Tuesday, October 13, as part of Apple's "Welcome home"...
M5 MacBook Pro

RIP, MacBook Ultra

Monday October 19, 2026 9:37 am PDT by
Apple today sent out invites for an experience in Los Angeles on Wednesday, October 28, and the "Pro and tell" tagline on the invitation likely means that the rumored MacBook models with touch-enabled OLED displays will stick with MacBook Pro branding instead of the once-rumored "MacBook Ultra" name. The long-rumored "iPhone Ultra" ended up being named iPhone Duo, so speculation that Apple...

Top Rated Comments

106 months ago
Maybe because it's basically the same as the Air they're still selling o_O
Score: 27 Votes (Like | Disagree)
DaveN Avatar
106 months ago
Good move. In the era where real world incremental improvements in usability are declining, it makes sense to keep the customer happy. This is much like Apple's support of legacy hardware with software updates. You do what you can to keep the customer's equipment up to date and thus give the customer value for the products you sell. Sure, not all features can be supported by new OS updates, but those that can are updated.
Score: 10 Votes (Like | Disagree)
curtvaughan Avatar
106 months ago
This is rather apropos to the "right to repair" movement, for which Apple has been a strong opponent. If Apple Stores and Apple Authorized Repair Shops are not allowed to repair a product, Apple (and other manufacturers) should provide parts (if available) and schematics for the "vintage" products to be repaired by independent repair shops, or the individual owner. If a product is so dated as to be declared un-repairable and non-supported, why should the company care about releasing schematics and/or part information? Even if they no longer have parts in stock, let the owner or repair technician figure out how to find parts that will work.

https://ifixit.org/right

To make such information unavailable lends to the argument that planned obsolescence is in force.
Score: 9 Votes (Like | Disagree)
106 months ago
This is STILL needed for 2011 17” MBPs that never had their GPU issues fixed, even after THREE logic board swaps: at Apple’s cost!!!

https://beetstech.com/blog/macbook-pro-unibody-2011-graphics-defect
Score: 7 Votes (Like | Disagree)
techpr Avatar
106 months ago
They still need to service the now vintage 15 inch MacBook Pro 2011 with the bad ATI video card. I have one sitting for two years!!
Score: 7 Votes (Like | Disagree)
oneMadRssn Avatar
106 months ago
Despite the soldered RAM, the Macbook Airs are actually very repairable. The battery isn't glued and very easy to replace. The trackpad is easily accessible and replaceable also. Both are common failure points on an old MBA. The screen is also easy to remove. The power board (also with the USB port on that side) is seperate from the main logic board. None of it is super layered. It's actually pretty modular inside.
Score: 7 Votes (Like | Disagree)
Latest Stories
Apple Updates More Apps With iPhone Duo Support
Apple Updates More Apps With iPhone Duo Support
23 minutes ago
Apple Will Label Apps 'Made for iPhone Duo' in App Store
Apple Will Label Apps 'Made for iPhone Duo' in App Store
3 hours ago
Amazon Takes $49 Off iPad With Prices Starting at $399.99
Amazon Takes $49 Off iPad With Prices Starting at $399.99
4 hours ago
F1 on Apple TV Now Available in Dolby Atmos
F1 on Apple TV Now Available in Dolby Atmos
4 hours ago
Apple Reveals More Than 50 Apps That Will Be Updated for iPhone Duo
Apple Reveals More Than 50 Apps That Will Be Updated for iPhone Duo
5 hours ago
Apple Blocks Certificates That Could Help Attackers Fake Websites
Apple Blocks Certificates That Could Help Attackers Fake Websites
6 hours ago
Giant iPhone Duo Installations Spotted at Apple Fifth Avenue
Giant iPhone Duo Installations Spotted at Apple Fifth Avenue
7 hours ago
iPhone Duo 2 Prototypes Include Under-Display Face ID
iPhone Duo 2 Prototypes Include Under-Display Face ID
7 hours ago
Tesla App Gains iPad and iPhone Duo Support
Tesla App Gains iPad and iPhone Duo Support
11 hours ago
Apple Reportedly Boosts iPhone Duo Orders by 44%
Apple Reportedly Boosts iPhone Duo Orders by 44%
12 hours ago
Fortnite Returning to Australian App Store After Court Ruling
Fortnite Returning to Australian App Store After Court Ruling
12 hours ago
Apple Ordered to Open iPhone to Rival App Stores in Australia
Apple Ordered to Open iPhone to Rival App Stores in Australia
12 hours ago
Apple Suppliers Face Hurdles Cutting Circuit Board Emissions
Apple Suppliers Face Hurdles Cutting Circuit Board Emissions
13 hours ago
Things Updated for iPhone Duo With Adaptive Layout
Things Updated for iPhone Duo With Adaptive Layout
13 hours ago
Simplicity and Siri AI Are HomeView's Killer Features, Apple Says
Simplicity and Siri AI Are HomeView's Killer Features, Apple Says
13 hours ago
iPhone Duo Reviewers Really Miss Face ID
iPhone Duo Reviewers Really Miss Face ID
18 hours ago
Does the iPhone Duo Run Hot? Here's What Reviews Found
Does the iPhone Duo Run Hot? Here's What Reviews Found
20 hours ago
Apple Music's New Look is Now Live on Apple's Website
Apple Music's New Look is Now Live on Apple's Website
21 hours ago
Anthropic Launches Claude Duet, a Proactive AI Agent
Anthropic Launches Claude Duet, a Proactive AI Agent
21 hours ago
What 32,000 Folds Did to the iPhone Duo's Hinge
What 32,000 Folds Did to the iPhone Duo's Hinge
22 hours ago
iPhone Duo's Hidden FaceTime Camera Takes 'Trash' Photos
iPhone Duo's Hidden FaceTime Camera Takes 'Trash' Photos
23 hours ago
iPhone Duo Has 'Edge Light' Feature That Debuted on Macs Last Year
iPhone Duo Has 'Edge Light' Feature That Debuted on Macs Last Year
1 day ago
Apple Support App Updated for iPhone Duo's Larger Display
Apple Support App Updated for iPhone Duo's Larger Display
1 day ago
Amazon Sweetens the Deal on Entry-Level 16-Inch MacBook Pro With $570 Off
Amazon Sweetens the Deal on Entry-Level 16-Inch MacBook Pro With $570 Off
1 day ago
iPhone Duo Tips Over on MagSafe Stands When Unfolded
iPhone Duo Tips Over on MagSafe Stands When Unfolded
1 day ago
Apple Music's New Look Officially Announced
Apple Music's New Look Officially Announced
1 day ago
iPhone Duo Supports Apple Pencil Starting With iOS 27.2
iPhone Duo Supports Apple Pencil Starting With iOS 27.2
1 day ago
iPhone Duo Accessories Roundup: Cases and Screen Protectors From OtterBox, ZAGG, and More
iPhone Duo Accessories Roundup: Cases and Screen Protectors From OtterBox, ZAGG, and More
1 day ago
Apple Stores Will Have 'Limited' Availability of iPhone Duo for Walk-In Customers
Apple Stores Will Have 'Limited' Availability of iPhone Duo for Walk-In Customers
1 day ago
iPhone Duo Reviews Explain Why Device is Both 'Fun' and 'Frustrating'
iPhone Duo Reviews Explain Why Device is Both 'Fun' and 'Frustrating'
1 day ago