Canadian residents who purchase third-party protection plans for an iPhone, iPad, or Apple Watch can now access service and support directly from Apple, with equivalent coverage as AppleCare+ customers, according to an internal document published by Apple today and obtained by MacRumors.

applecare products
If a customer purchases a protection plan for her ‌iPhone‌ from a carrier like Bell or Rogers, for example, she can now book an appointment with an Apple Store or Apple Authorized Service Provider in Canada and receive the same services as ‌AppleCare‌+, including up to two incidents of accidental damage coverage.

Apple advises technicians to service customers with an eligible third-party protection plan "in the same manner you do today for ‌AppleCare‌+" and to "address their issue in the same great way you take care of all our customers."

Theft, loss, and any accidental damage incidents after the first two will remain handled by carriers and their insurance providers, wrote Apple.

A few U.S. carriers already offer this, including T-Mobile.

‌AppleCare‌ services for third-party protection plans in Canada are supported by Brightstar.

To schedule an appointment with an Apple Store or Apple Authorized Service Provider in Canada, head to the Get Support page on Apple's website.

Top Rated Comments

ksec Avatar
88 months ago
One big difference. AppleCare doesn't cover if your device is lost or stolen. Most carrier offered plans cover this. On the flip side most carrier offered plans don't cover repair. You just pay the deductible ($280 in my case) and they send a refurbished phone. In the case of my screen replacement AppleCare cost me $29 so I saved about $250 not using my insurance.

I remember when the whole phone financing thing started and my carrier would require loss or theft coverage. They didn't want someone losing their phone, not having the upfront cash to replace it, then simply stop paying.

Edit: I'm talking about the USA. I had to mention this because the article talks about Canada. I suspect it's the same there but I don't have any way to confirm this.
But Apple offer AppleCare+ with Theft and Loss already.

https://support.apple.com/applecare/iphone

But sending refurbished phone sounds good to me!
Score: 1 Votes (Like | Disagree)

Popular Stories

Apple Logo Zoomed

Tim Cook Teases Plans for Apple's Upcoming 50th Anniversary

Thursday February 5, 2026 12:54 pm PST by
Apple turns 50 this year, and its CEO Tim Cook has promised to celebrate the milestone. The big day falls on April 1, 2026. "I've been unusually reflective lately about Apple because we have been working on what do we do to mark this moment," Cook told employees today, according to Bloomberg's Mark Gurman. "When you really stop and pause and think about the last 50 years, it makes your heart ...
wwdc sans text feature

Apple Rumored to Announce New Product on February 19

Thursday February 5, 2026 12:22 pm PST by
Apple plans to announce the iPhone 17e on Thursday, February 19, according to Macwelt, the German equivalent of Macworld. The report, citing industry sources, is available in English on Macworld. Apple announced the iPhone 16e on Wednesday, February 19 last year, so the iPhone 17e would be unveiled exactly one year later if this rumor is accurate. It is quite uncommon for Apple to unveil...
Finder Siri Feature

Why Apple's iOS 26.4 Siri Upgrade Will Be Bigger Than Originally Promised

Friday February 6, 2026 3:06 pm PST by
In the iOS 26.4 update that's coming this spring, Apple will introduce a new version of Siri that's going to overhaul how we interact with the personal assistant and what it's able to do. The iOS 26.4 version of Siri won't work like ChatGPT or Claude, but it will rely on large language models (LLMs) and has been updated from the ground up. Upgraded Architecture The next-generation...
iOS 26

iOS 26.3 and iOS 26.4 Will Add These New Features to Your iPhone

Tuesday February 3, 2026 7:47 am PST by
While the iOS 26.3 Release Candidate is now available ahead of a public release, the first iOS 26.4 beta is likely still at least a week away. Following beta testing, iOS 26.4 will likely be released to the general public in March or April. Below, we have recapped known or rumored iOS 26.3 and iOS 26.4 features so far. iOS 26.3 iPhone to Android Transfer Tool iOS 26.3 makes it easier...
iphone 17 pro dark blue 1

iPhone 18 Pro Max Rumored to Deliver Next-Level Battery Life

Friday February 6, 2026 5:14 am PST by
The iPhone 18 Pro Max will feature a bigger battery for continued best-in-class battery life, according to a known Weibo leaker. Citing supply chain information, the Weibo user known as "Digital Chat Station" said that the iPhone 18 Pro Max will have a battery capacity of 5,100 to 5,200 mAh. Combined with the efficiency improvements of the A20 Pro chip, made with TSMC's 2nm process, the...