Apple Offering Free Battery Replacements for 2016-2017 MacBook Pros That Can't Charge Past 1%
Apple today released macOS Big Sur 11.2.1 to address an issue that may prevent the battery from charging in some 2016 and 2017 MacBook Pro models, and the company has since shared a new support document with more details.
Apple says a "very small number of customers" with 2016 and 2017 models of the 13-inch and 15-inch MacBook Pro have experienced an issue with the battery not charging past 1%. The battery health status on affected notebooks will indicate "Service Recommended." To identify your Mac model, click on the Apple logo in the top-left corner of the screen and click on About This Mac. The following models may be impacted by this issue:
- MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
- MacBook Pro (15-inch, 2016)
- MacBook Pro (15-inch, 2017)
If your MacBook Pro exhibits this behavior, Apple says to contact the company for a battery replacement, free of charge. Apple says it will examine the notebook prior to service to verify that it is eligible for the free replacement.
If your MacBook Pro has not exhibited this issue, updating to macOS Big Sur 11.2.1 as soon as possible is still highly recommended as a precaution. There is also a macOS Catalina 10.15.7 Supplemental Update that prevents the issue.
macOS Big Sur users can determine if their battery needs service by opening the System Preferences app, clicking Battery, selecting Battery in the sidebar, and clicking Battery Health. On macOS Catalina or earlier, users can hold the Option key and click the battery icon in the menu bar to reveal the battery status menu.
Popular Stories
Apple plans to announce the iPhone 17e on Thursday, February 19, according to Macwelt, the German equivalent of Macworld.
The report, citing industry sources, is available in English on Macworld.
Apple announced the iPhone 16e on Wednesday, February 19 last year, so the iPhone 17e would be unveiled exactly one year later if this rumor is accurate. It is quite uncommon for Apple to unveil...
Apple turns 50 this year, and its CEO Tim Cook has promised to celebrate the milestone. The big day falls on April 1, 2026.
"I've been unusually reflective lately about Apple because we have been working on what do we do to mark this moment," Cook told employees today, according to Bloomberg's Mark Gurman. "When you really stop and pause and think about the last 50 years, it makes your heart ...
In the iOS 26.4 update that's coming this spring, Apple will introduce a new version of Siri that's going to overhaul how we interact with the personal assistant and what it's able to do.
The iOS 26.4 version of Siri won't work like ChatGPT or Claude, but it will rely on large language models (LLMs) and has been updated from the ground up.
Upgraded Architecture
The next-generation...
Apple today shared an ad that shows how the upgraded Center Stage front camera on the latest iPhones improves the process of taking a group selfie.
"Watch how the new front facing camera on iPhone 17 Pro takes group selfies that automatically expand and rotate as more people come into frame," says Apple. While the ad is focused on the iPhone 17 Pro and iPhone 17 Pro Max, the regular iPhone...
While the iOS 26.3 Release Candidate is now available ahead of a public release, the first iOS 26.4 beta is likely still at least a week away. Following beta testing, iOS 26.4 will likely be released to the general public in March or April.
Below, we have recapped known or rumored iOS 26.3 and iOS 26.4 features so far.
iOS 26.3
iPhone to Android Transfer Tool
iOS 26.3 makes it easier...
