T-Mobile Automatically Opting Customers In to Expanded Data Collection Program for Targeted Ads - MacRumors
Skip to Content

T-Mobile Automatically Opting Customers In to Expanded Data Collection Program for Targeted Ads

T-Mobile is planning to automatically opt its customers into an advertising program that will see user web and mobile app usage shared with advertisers, reports The Wall Street Journal.

tmobilelogo
In a recent privacy policy update, T-Mobile and Sprint customers were informed that their web and mobile app data will be provided to advertisers starting on April 26 unless they specifically opt out. T-Mobile's program will allow advertisers to identify people who have specific interests that can be targeted with ads, such as sports or cooking.

The new advertising policy applies to T-Mobile and Sprint customers. Sprint previously had a similar data sharing partnership with advertisers, but it was only for customers who specifically opted in. The new data sharing program will be the default option, but it will not apply to business accounts or children's lines.

A T-Mobile spokesperson told The Wall Street Journal that subscribers want more relevant ads that align with their interests. "We've heard many say they prefer more relevant ads so we're defaulting to this setting," said the spokesperson.

T-Mobile plans to mask user identities to prevent advertisers and other companies from knowing the specific websites they visit or apps they have installed with an encoded user or device ID, but Electronic Frontier Foundation lawyer Aaron Mackey said that advertisers have ways to link data back to users. "This type of data is very personal and revealing, and it's trivial to link that deidentified info back to you," he said.

T-Mobile's data sharing changes come just as Apple will begin enforcing App Tracking Transparency, a feature that will require app developers to get express user permission before tracking users across apps and websites using the advertising identifier, or IDFA.

App Tracking Transparency is not relevant when it comes to carrier-level data tracking and sharing. Carrier data collection is not new, and AT&T and Verizon both have programs that share user data with advertisers.

AT&T opts wireless subscribers into an ad program that pools them based on inferred interests, with the company sharing more detailed information from customers who opt in. Verizon also pools subscriber data before sharing it with advertisers, plus there's a more extensive data sharing program for users who enroll in Verizon Selects.

T-Mobile customers can opt out of the advertising program through the T-Mobile app or the T-Mobile website. In the app, access the "MORE" tab, select Advertising & Analytics, and toggle off "Use my data to make ads more relevant to me."

On the website, choose "My Account," select "Profile, Privacy, and Notifications, then choose Advertising "& Analytics. From there, turn the opt-in toggle off. Sprint users can change the setting through the Sprint website. Select "Visit My Account," choose "Preferences" and then scroll down to "Manage advertising and analytics preferences." From here, turn off "Use my data to make ads more relevant to me."

AT&T customers can opt out of AT&T's ad program by visiting AT&T's opt out website, and Verizon account privacy controls can be accessed through the Verizon privacy website.

Popular Stories

iOS 26

iOS 26.4 Adds Two New Features to CarPlay

Tuesday March 24, 2026 1:55 pm PDT by
iOS 26.4 was released today, and it includes a couple of new features for CarPlay: an Ambient Music widget and support for voice-based chatbot apps. To update your iPhone 11 or newer to iOS 26.4, open the Settings app and tap on General → Software Update. CarPlay will automatically offer the new features so long as the iPhone connected to your vehicle is running iOS 26.4 or later....
Apple Business hero

Apple Unveils 'Apple Business' All-in-One Platform

Tuesday March 24, 2026 8:53 am PDT by
Apple today announced Apple Business, a new all-in-one platform that unifies device management, productivity tools, and customer outreach features. The service is designed to be a consolidated replacement for several of Apple's existing business-focused offerings, including Apple Business Essentials, Apple Business Manager, and Apple Business Connect. It provides organizations with a single...
AirPods Pro Firmware Feature

Apple Releases New Firmware for AirPods Pro 3, AirPods Pro 2 and AirPods 4

Tuesday March 24, 2026 12:31 pm PDT by
Apple today released new firmware for the AirPods Pro 2, AirPods Pro 3, and the AirPods 4. The firmware has a version number of 8B39, up from 8B34 on the AirPods Pro 3, 8B28 on the AirPods Pro 2, and 8B21 on the AirPods 4. There is no word on what's included in the firmware, but Apple has a support document with limited notes. Most updates are limited to bug fixes and performance...

Top Rated Comments

Osxguy Avatar
66 months ago
Why are we as consumers ok with this?
Score: 23 Votes (Like | Disagree)
Nebulance Avatar
66 months ago
I can say that I'm interested in no ads.
Score: 20 Votes (Like | Disagree)
WiseAJ Avatar
66 months ago
opt in should never be default on anything
Score: 17 Votes (Like | Disagree)
Apple_Robert Avatar
66 months ago
T-Mobile sent out an email to all customers about this. T-Mobile also made a big point to tell customers they can opt out and also provided a ink in the same email to do so, which I made use of.

I agree opt in should not be automatic.
Score: 13 Votes (Like | Disagree)
66 months ago

Verizon better not be next...
Verizon and AT&T already do it.

From the article: “AT&T customers can opt out of AT&T's ad program by visiting AT&T's opt out website ('https://signin.att.com/'), and Verizon account privacy controls can be accessed through the Verizon privacy website ('https://secure.verizon.com/').”
Score: 11 Votes (Like | Disagree)
sw1tcher Avatar
66 months ago

A T-Mobile spokesperson told The Wall Street Journal that subscribers want more relevant ads that align with their interests. "We've heard many say they prefer more relevant ads so we're defaulting to this setting," said the spokesperson.
🤣

Anyone here want to see more relevant ads or know anyone who does? I don't.

<-- T-Mobile customer
Score: 10 Votes (Like | Disagree)