Mophie's 3-in-1 Travel Charger With MagSafe Temporarily Pulled From Apple Store Amid Widespread Charging Issues - MacRumors
Skip to Content

Mophie's 3-in-1 Travel Charger With MagSafe Temporarily Pulled From Apple Store Amid Widespread Charging Issues

Mophie's 3-in-1 Travel Charger with MagSafe has been temporarily removed from the Apple online store due to ongoing charging issues. You also can no longer purchase the accessory directly from ZAGG's website.

mophie charger 1
Beginning in late June, users in Apple's discussions community began pointing out an issue where an iPhone, Apple Watch, or AirPods placed on the charger would fail to get a consistent charge. The devices would constantly ping as they disconnected and reconnected to the charging source.

Many of the users in the thread on Apple's discussions community mentioned that they had owned the Travel Charger for over a year with no problems, and all began having the same issue around the same date. Apple has now recalled the accessory, so if you purchased it at an Apple Store or on Apple's website you can contact them for a full refund.

In a response on its website, ZAGG noted that it is aware of the issue with the Travel Charger, "which can cause intermittent charging with your device." The company said it has identified the issue and will release a firmware update to the accessory soon. It's unclear when the Travel Charger will return to the ‌Apple Store‌ and ZAGG store.

Mophie originally launched the Travel Charger in January 2022 at a price of $150. It's a MagSafe-compatible accessory that provides simultaneous charging to an iPhone, Apple Watch, and AirPods. It includes a USB-C wall adapter and USB-C cable in the box.

(Thanks, James!)

Tags: Mophie, Zagg

Popular Stories

iOS 26

iOS 26.4 Adds Two New Features to CarPlay

Tuesday March 24, 2026 1:55 pm PDT by
iOS 26.4 was released today, and it includes a couple of new features for CarPlay: an Ambient Music widget and support for voice-based chatbot apps. To update your iPhone 11 or newer to iOS 26.4, open the Settings app and tap on General → Software Update. CarPlay will automatically offer the new features so long as the iPhone connected to your vehicle is running iOS 26.4 or later....
Apple Business hero

Apple Unveils 'Apple Business' All-in-One Platform

Tuesday March 24, 2026 8:53 am PDT by
Apple today announced Apple Business, a new all-in-one platform that unifies device management, productivity tools, and customer outreach features. The service is designed to be a consolidated replacement for several of Apple's existing business-focused offerings, including Apple Business Essentials, Apple Business Manager, and Apple Business Connect. It provides organizations with a single...
AirPods Pro Firmware Feature

Apple Releases New Firmware for AirPods Pro 3, AirPods Pro 2 and AirPods 4

Tuesday March 24, 2026 12:31 pm PDT by
Apple today released new firmware for the AirPods Pro 2, AirPods Pro 3, and the AirPods 4. The firmware has a version number of 8B39, up from 8B34 on the AirPods Pro 3, 8B28 on the AirPods Pro 2, and 8B21 on the AirPods 4. There is no word on what's included in the firmware, but Apple has a support document with limited notes. Most updates are limited to bug fixes and performance...

Top Rated Comments

e-coli Avatar
35 months ago
Put this thing on your nightstand and you're guaranteed to be freed from those pesky second dates.
Score: 9 Votes (Like | Disagree)
Johnny Steps Avatar
35 months ago
I wish they would update the MagSafe Duo.
Score: 8 Votes (Like | Disagree)
35 months ago

Oh hell, I'm one of the many who have been dealing with this issue - mophie/Zagg is unhelpful at best, saying a fix will eventually be made available, but in the meantime denies all replacement claims. Going back to the Apple Store for a refund yield the same sort of frustrating "you're on your own, sorry" response because I was out of the 15-day period during which refunds are issued.

For a CA$200 charger, I can say this is very disappointing on all sides.
It’s now been recalled (this week). Go back and you’ll be able to get the refund. I bought my device last December and got it refunded today!
Score: 7 Votes (Like | Disagree)
35 months ago

Apple has not made any official comments on the issue nor do they provide any such responsibility. They direct you straight to the manufacturer. In this case it's Zagg. Zagg has stated that they are due to release an updated hardware product which they will send out to affected customers when they obtain a new shipment of fixed product. :)
Apple are now accepting returns and providing refunds if you have a valid receipt. The store I went to confirmed they have been recalled (I submitted this article to macrumors and here is my post from earlier today https://discussions.apple.com/thread/254963330?answerId=259311739022#259311739022)
Score: 6 Votes (Like | Disagree)
ericg301 Avatar
35 months ago
how is this better than the $30 no name knockoffs on amazon? i have a couple of those and they work great.
Score: 5 Votes (Like | Disagree)
darkpaw Avatar
34 months ago
Okay, so the product worked then stopped working. The company's support email system fires out boilerplate responses, not helping anyone. They create a firmware dongle (more e-waste) and start charging shipping for it. Then they realise they shouldn't have charged shipping for it, and refund people who paid that. Then the firmware dongle doesn't fix it properly.

I don't think I'll ever buy another Mophie or ZAGG product again.
Score: 4 Votes (Like | Disagree)