Carrier IQ Logging Software Found on Many Mobile Phones - MacRumors
Skip to Content

Carrier IQ Logging Software Found on Many Mobile Phones

carrier iq logoOver the last couple of days, there has been a significant amount of press over the findings of Trevor Eckhart who exposed the presence of extensive logging software found on many Android, BlackBerry and Nokia phones. A video showing the extent of the logging was posted and is summarized by PCWorld. The software is called "IQRD" by a company called Carrier IQ.:

After connecting his HTC device to his computer, Trevor found that IQRD is secretly logging every single button that he taps on the phone--even on the touchscreen number pad. IQRD is also shown to be logging text messages.

In the video, Eckhart shows that Carrier IQ is also logging Web searches. While this doesn't sound all that bad by itself, it suggests that Carrier IQ is logging what happens during an HTTPS connection which is supposed to be encrypted information. Additionally, it can do this over a Wi-Fi connection with no 3G, so even if your phone service is disconnected, IQRD still logs the information.

It doesn't seem entirely clear what information is transmitted and used, though the presence of the software itself has generated many privacy concerns. Eckhart noted in his original findings that on his Android HTC phone, there was no way to turn off logging. He also notes that the Carrier IQ application is embedded so deeply that it can't be fully removed without rebuilding the phone from source code. Forbes is suggesting that the company may have even violated wiretapping laws based on its actions. Carrier IQ maintains that its actions are aimed at device performance only.

Tonight iPhone developer @chpwn reported on Carrier IQ references in Apple's iOS as well, though its logging seems to be much more in line with Carrier IQ's official statements about device performance. (The references were first spotted by Intell on our own forums). Chpwn reports:

Importantly, it does not appear the daemon has any access or communication with the UI layer, where text entry is done. I am reasonably sure it has no access to typed text, web history, passwords, browsing history, or text messages, and as such is not sending any of this data remotely.

The information logged for iOS seems limited to phone call activity and location (if Location Services are enabled). Also unlike the implementation found on Eckhart's HTC, iOS users can opt out of these diagnostics by simply going to Settings -> General -> About -> Diagnostics & Usage -> Don't Send. The actually logged diagnostic data appears to be fully accessible for perusal in that same setting menu.

TUAW describes the iOS findings as "probably benign" and consistent with expected network performance diagnostics.

Popular Stories

M5 MacBook Pro

RIP, MacBook Ultra

Monday October 19, 2026 9:37 am PDT by
Apple today sent out invites for an experience in Los Angeles on Wednesday, October 28, and the "Pro and tell" tagline on the invitation likely means that the rumored MacBook models with touch-enabled OLED displays will stick with MacBook Pro branding instead of the once-rumored "MacBook Ultra" name. The long-rumored "iPhone Ultra" ended up being named iPhone Duo, so speculation that Apple...
iPhone Duo Trio

Here's What Apple's Apps Look Like on the iPhone Duo

Tuesday October 20, 2026 11:12 am PDT by
With just three days to go until the iPhone Duo is released, Apple is getting ready for the launch. Behind the scenes, the App Store now has screenshots of Apple's built-in apps running on the Duo. We've seen some apps in marketing materials, but images of the ones we haven't seen give us an idea of what it will be like using the iPhone Duo day to day. Many apps are shown in landscape...
apple pro tell logo

Apple Announcing New Products Next Week: 'Pro and Tell'

Monday October 19, 2026 9:05 am PDT by
Apple's Greg Joswiak today hinted at new product announcements coming next week, sharing a social media post that says "Can't wait to pro and tell next week." Rumors suggest Apple is planning to debut the new MacBook Pro with an OLED touchscreen display, an M6 entry-level MacBook Pro, an M6 iMac, an iPad mini with an OLED display. Can't wait to pro and tell next week....

Top Rated Comments

Intell Avatar
194 months ago

Tonight iPhone developer @chpwn (http://twitter.com/#!/chpwn) discovered Carrier IQ references in Apple's iOS as well, though its logging seems to be much more in line with Carrier IQ's official statements about device performance.

No he didn't. I did: https://forums.macrumors.com/showthread.php?t=1284749

My posts here predate his tweets and I first mentioned this on MacRumors on November 25.
Score: 45 Votes (Like | Disagree)
194 months ago
Apple just did a better job of hiding their keylogging software.

Maybe you should try reading the article again OR may be following the story on other websites before posting asinine comments.
Score: 35 Votes (Like | Disagree)
inkswamp Avatar
194 months ago
Another WIN for the Android platform. My HTC is flashed with a custom ROM without any of that horse-hockey.

Open source FTW.

Only in the the most delusional Android fan dreams can it be called a win that someone would have to root a phone and flash the ROM to remove a legally questionable rootkit sanctioned by the service provider and OEM.

Seriously. Some of us want a phone, not a weekend hobby. :rolleyes:
Score: 33 Votes (Like | Disagree)
arn Avatar
194 months ago
You don't need to be a conspiracy theorist to accept that every major tech company - Amazon, Apple, Google, Microsoft, etc - collects information on their users from the devices they distribute. In fact, this is quite obvious in almost every respect.
Yes, it is very obvious. There's even a setting for it.

Settings -> General -> About -> Diagnostics & Usage -> Don't Send
Score: 26 Votes (Like | Disagree)
arn Avatar
194 months ago
What does this have to do with anything? If you think Apple isn't tracking everything you do on your iPhone, CarrierIQ or their own method, you're naive.

or maybe just not a conspiracy theorist?

arn
Score: 21 Votes (Like | Disagree)
194 months ago
This, on a tech news site, is comical.

Some of us want a phone, that we can tinker with to OUR liking, not steve jobs' liking.
Then you've chose the wrong company. That isn't Apple's philosophy anymore, and because of that, it has allowed them to make products which are insanely popular.

I never understood people who continue to hang around banging on about this sort of stuff that is just inherently against Apple's stance. Apple aren't trying to be this way, nor want to be this way, just be happy with the platform you have.

It has nothing to do with being on a technology site.
Score: 19 Votes (Like | Disagree)
Latest Stories
Tesla App Gains iPad and iPhone Duo Support
Tesla App Gains iPad and iPhone Duo Support
3 hours ago
Apple Reportedly Boosts iPhone Duo Orders by 44%
Apple Reportedly Boosts iPhone Duo Orders by 44%
3 hours ago
Fortnite Returning to Australian App Store After Court Ruling
Fortnite Returning to Australian App Store After Court Ruling
4 hours ago
Apple Ordered to Open iPhone to Rival App Stores in Australia
Apple Ordered to Open iPhone to Rival App Stores in Australia
4 hours ago
Apple Suppliers Face Hurdles Cutting Circuit Board Emissions
Apple Suppliers Face Hurdles Cutting Circuit Board Emissions
4 hours ago
Things Updated for iPhone Duo With Adaptive Layout
Things Updated for iPhone Duo With Adaptive Layout
5 hours ago
Simplicity and Siri AI Are HomeView's Killer Features, Apple Says
Simplicity and Siri AI Are HomeView's Killer Features, Apple Says
5 hours ago
iPhone Duo Reviewers Really Miss Face ID
iPhone Duo Reviewers Really Miss Face ID
10 hours ago
Does the iPhone Duo Run Hot? Here's What Reviews Found
Does the iPhone Duo Run Hot? Here's What Reviews Found
11 hours ago
Apple Music's New Look is Now Live on Apple's Website
Apple Music's New Look is Now Live on Apple's Website
12 hours ago
Anthropic Launches Claude Duet, a Proactive AI Agent
Anthropic Launches Claude Duet, a Proactive AI Agent
13 hours ago
What 32,000 Folds Did to the iPhone Duo's Hinge
What 32,000 Folds Did to the iPhone Duo's Hinge
13 hours ago
iPhone Duo's Hidden FaceTime Camera Takes 'Trash' Photos
iPhone Duo's Hidden FaceTime Camera Takes 'Trash' Photos
15 hours ago
iPhone Duo Has 'Edge Light' Feature That Debuted on Macs Last Year
iPhone Duo Has 'Edge Light' Feature That Debuted on Macs Last Year
16 hours ago
Apple Support App Updated for iPhone Duo's Larger Display
Apple Support App Updated for iPhone Duo's Larger Display
16 hours ago
Amazon Sweetens the Deal on Entry-Level 16-Inch MacBook Pro With $570 Off
Amazon Sweetens the Deal on Entry-Level 16-Inch MacBook Pro With $570 Off
16 hours ago
iPhone Duo Tips Over on MagSafe Stands When Unfolded
iPhone Duo Tips Over on MagSafe Stands When Unfolded
16 hours ago
Apple Music's New Look Officially Announced
Apple Music's New Look Officially Announced
17 hours ago
iPhone Duo Supports Apple Pencil Starting With iOS 27.2
iPhone Duo Supports Apple Pencil Starting With iOS 27.2
18 hours ago
iPhone Duo Accessories Roundup: Cases and Screen Protectors From OtterBox, ZAGG, and More
iPhone Duo Accessories Roundup: Cases and Screen Protectors From OtterBox, ZAGG, and More
19 hours ago
Apple Stores Will Have 'Limited' Availability of iPhone Duo for Walk-In Customers
Apple Stores Will Have 'Limited' Availability of iPhone Duo for Walk-In Customers
19 hours ago
iPhone Duo Reviews Explain Why Device is Both 'Fun' and 'Frustrating'
iPhone Duo Reviews Explain Why Device is Both 'Fun' and 'Frustrating'
20 hours ago
Apple Says 'Reachability' Feature Coming to iPhone Duo Later This Year
Apple Says 'Reachability' Feature Coming to iPhone Duo Later This Year
21 hours ago
Loop Capital Cuts Apple Rating Over iPhone Sales Outlook
Loop Capital Cuts Apple Rating Over iPhone Sales Outlook
1 day ago
Apple Stores in Bordeaux and Lille Looted During French Protests
Apple Stores in Bordeaux and Lille Looted During French Protests
1 day ago
Bluesound Adds Native Apple Music Support
Bluesound Adds Native Apple Music Support
1 day ago
Apple CEO John Ternus Explains What Makes Good Product Design
Apple CEO John Ternus Explains What Makes Good Product Design
1 day ago
UK Proposes New Ways to Help Apple Pay Rivals
UK Proposes New Ways to Help Apple Pay Rivals
1 day ago
WhatsApp Developing In-App Browser for All Chat Links on iPhone
WhatsApp Developing In-App Browser for All Chat Links on iPhone
1 day ago
Apple's App Store Chief Explains Its Push for Premium Games
Apple's App Store Chief Explains Its Push for Premium Games
1 day ago