Valve Offers Complete Game Library to 'Steam Link' Mac Customers Due to Delayed Support - MacRumors
Skip to Content

Valve Offers Complete Game Library to 'Steam Link' Mac Customers Due to Delayed Support

by

Video game developer and digital distribution company Valve began sending out emails to customers who pre-ordered its new streaming device, the Steam Link, over the weekend, apologizing to Mac users that the box won't function with Apple's ecosystem at launch. The company has begun shipping the initial wave of pre-orders to customers, but cited "temporary software issues" that prevent it from fully supporting the Mac line out of the gate.

steam link
The $49.99 Steam Link is a set-top box for the living room that connects users to Valve's Steam platform by streaming content from a PC and into a more traditional console environment. To support the thousands of games that are meant to be played on a mouse and keyboard, the company also launched the Steam Controller for $49.99 alongside the Steam Link. Unfortunately for Mac users, the controller is also incompatible with the Apple line at launch, but Valve hopes the issue to be resolved in "the next few weeks."

Unfortunately, there are some temporary software issues that prevent the hardware from functioning with Macs. We expect these problems to be resolved as we update firmware and drivers over the next few weeks. The Steam Link currently doesn't stream from Macs. An upcoming update will add full support for streaming audio, video, and controller input.

The Steam Controller doesn't currently support gamepad emulation on Macs. If you opt into the Steam Beta client, keyboard/mouse emulation will be functional. We expect gamepad emulation to become functional within a few weeks. We want to apologize for the delays in providing full functionality for the Mac platform. We're doing everything we can to resolve the issues.

Due to the snafu, Valve is providing Steam Link and Steam Controller early adopters who planned on streaming from a Mac with the compensation of a free download of the $99.99 Valve Complete Pack. The Complete Pack not only includes the entire back catalog of the company's history -- including games like Half-Life, Counter-Strike, Portal, and all their sequels -- but promises future Valve titles will be available to download free of charge. Still, those Mac users who want to send back their Steam Link and Controller will be able to keep the Complete Pack if they choose to do so.

Thanks, James!

Tag: Valve

Top Rated Comments

144 months ago
This is why I pirate...
As a former game developer, thanks for harming what you claim to enjoy.
Score: 26 Votes (Like | Disagree)
vertsix Avatar
144 months ago
This would also apply to Windows. If you really want to game, just get a console.
Thanks for the laugh today. Made my day better. :D
Score: 9 Votes (Like | Disagree)
Glassed Silver Avatar
144 months ago
Did Valve just do something massively great in customer support?

Wait... let me check...



Glassed Silver:mac
Score: 7 Votes (Like | Disagree)
Cloudsurfer Avatar
144 months ago
For all those who are saying the Mac is not the ideal gaming platform (which it isn't), Valve is actually doing us Mac users a huge favor in the long run.

Thanks to SteamOS we'll see more and more OpenGL ports over the next few years. And if Valve really manages to gain traction with their platform, developers may even choose Vulkan (OpenGL's successor) in favor of DirectX 12 for future developments. It's a long shot, but SteamOS may have the potential to compete with Windows on the PC gaming front. And with that success, Mac success could follow.
Score: 5 Votes (Like | Disagree)
144 months ago
Don't care. For gaming I have dedicated, powerful Windows 10 PC (and BTW, I'm super impressed with the new Windows).
So have I. It’s my Mac Pro booted into Windows…. :^)
Score: 4 Votes (Like | Disagree)
144 months ago
Please.

Please.

If you want to have a legitimate gaming experience, don't buy a Mac.

If you want an inferior, limited, and closed-source experience without virtually any freedom, go ahead and buy a Mac and use OS X.
There's nothing that can be done on a PC that can't be done on a Mac. The only reason - the only reason - gaming on Macs is "inferior" is because most developers don't have the resources to develop on both platforms concurrently. Those that do have the resources put out Mac versions quite successfully.
Score: 4 Votes (Like | Disagree)

Popular Stories

M5 MacBook Pro

RIP, MacBook Ultra

Monday October 19, 2026 9:37 am PDT by
Apple today sent out invites for an experience in Los Angeles on Wednesday, October 28, and the "Pro and tell" tagline on the invitation likely means that the rumored MacBook models with touch-enabled OLED displays will stick with MacBook Pro branding instead of the once-rumored "MacBook Ultra" name. The long-rumored "iPhone Ultra" ended up being named iPhone Duo, so speculation that Apple...
iPhone Duo Trio

Here's What Apple's Apps Look Like on the iPhone Duo

Tuesday October 20, 2026 11:12 am PDT by
With just three days to go until the iPhone Duo is released, Apple is getting ready for the launch. Behind the scenes, the App Store now has screenshots of Apple's built-in apps running on the Duo. We've seen some apps in marketing materials, but images of the ones we haven't seen give us an idea of what it will be like using the iPhone Duo day to day. Many apps are shown in landscape...
apple pro tell logo

Apple Announcing New Products Next Week: 'Pro and Tell'

Monday October 19, 2026 9:05 am PDT by
Apple's Greg Joswiak today hinted at new product announcements coming next week, sharing a social media post that says "Can't wait to pro and tell next week." Rumors suggest Apple is planning to debut the new MacBook Pro with an OLED touchscreen display, an M6 entry-level MacBook Pro, an M6 iMac, an iPad mini with an OLED display. Can't wait to pro and tell next week....
Latest Stories
Tesla App Gains iPad and iPhone Duo Support
Tesla App Gains iPad and iPhone Duo Support
52 minutes ago
Apple Reportedly Boosts iPhone Duo Orders by 44%
Apple Reportedly Boosts iPhone Duo Orders by 44%
1 hour ago
Fortnite Returning to Australian App Store After Court Ruling
Fortnite Returning to Australian App Store After Court Ruling
2 hours ago
Apple Ordered to Open iPhone to Rival App Stores in Australia
Apple Ordered to Open iPhone to Rival App Stores in Australia
2 hours ago
Apple Suppliers Face Hurdles Cutting Circuit Board Emissions
Apple Suppliers Face Hurdles Cutting Circuit Board Emissions
2 hours ago
Things Updated for iPhone Duo With Adaptive Layout
Things Updated for iPhone Duo With Adaptive Layout
3 hours ago
Simplicity and Siri AI Are HomeView's Killer Features, Apple Says
Simplicity and Siri AI Are HomeView's Killer Features, Apple Says
3 hours ago
iPhone Duo Reviewers Really Miss Face ID
iPhone Duo Reviewers Really Miss Face ID
8 hours ago
Does the iPhone Duo Run Hot? Here's What Reviews Found
Does the iPhone Duo Run Hot? Here's What Reviews Found
10 hours ago
Apple Music's New Look is Now Live on Apple's Website
Apple Music's New Look is Now Live on Apple's Website
10 hours ago
Anthropic Launches Claude Duet, a Proactive AI Agent
Anthropic Launches Claude Duet, a Proactive AI Agent
11 hours ago
What 32,000 Folds Did to the iPhone Duo's Hinge
What 32,000 Folds Did to the iPhone Duo's Hinge
12 hours ago
iPhone Duo's Hidden FaceTime Camera Takes 'Trash' Photos
iPhone Duo's Hidden FaceTime Camera Takes 'Trash' Photos
13 hours ago
iPhone Duo Has 'Edge Light' Feature That Debuted on Macs Last Year
iPhone Duo Has 'Edge Light' Feature That Debuted on Macs Last Year
14 hours ago
Apple Support App Updated for iPhone Duo's Larger Display
Apple Support App Updated for iPhone Duo's Larger Display
14 hours ago
Amazon Sweetens the Deal on Entry-Level 16-Inch MacBook Pro With $570 Off
Amazon Sweetens the Deal on Entry-Level 16-Inch MacBook Pro With $570 Off
14 hours ago
iPhone Duo Tips Over on MagSafe Stands When Unfolded
iPhone Duo Tips Over on MagSafe Stands When Unfolded
14 hours ago
Apple Music's New Look Officially Announced
Apple Music's New Look Officially Announced
16 hours ago
iPhone Duo Supports Apple Pencil Starting With iOS 27.2
iPhone Duo Supports Apple Pencil Starting With iOS 27.2
16 hours ago
iPhone Duo Accessories Roundup: Cases and Screen Protectors From OtterBox, ZAGG, and More
iPhone Duo Accessories Roundup: Cases and Screen Protectors From OtterBox, ZAGG, and More
17 hours ago
Apple Stores Will Have 'Limited' Availability of iPhone Duo for Walk-In Customers
Apple Stores Will Have 'Limited' Availability of iPhone Duo for Walk-In Customers
18 hours ago
iPhone Duo Reviews Explain Why Device is Both 'Fun' and 'Frustrating'
iPhone Duo Reviews Explain Why Device is Both 'Fun' and 'Frustrating'
18 hours ago
Apple Says 'Reachability' Feature Coming to iPhone Duo Later This Year
Apple Says 'Reachability' Feature Coming to iPhone Duo Later This Year
19 hours ago
Loop Capital Cuts Apple Rating Over iPhone Sales Outlook
Loop Capital Cuts Apple Rating Over iPhone Sales Outlook
23 hours ago
Apple Stores in Bordeaux and Lille Looted During French Protests
Apple Stores in Bordeaux and Lille Looted During French Protests
23 hours ago
Bluesound Adds Native Apple Music Support
Bluesound Adds Native Apple Music Support
1 day ago
Apple CEO John Ternus Explains What Makes Good Product Design
Apple CEO John Ternus Explains What Makes Good Product Design
1 day ago
UK Proposes New Ways to Help Apple Pay Rivals
UK Proposes New Ways to Help Apple Pay Rivals
1 day ago
WhatsApp Developing In-App Browser for All Chat Links on iPhone
WhatsApp Developing In-App Browser for All Chat Links on iPhone
1 day ago
Apple's App Store Chief Explains Its Push for Premium Games
Apple's App Store Chief Explains Its Push for Premium Games
1 day ago