Apple Apologizes About Mac Pro's Lack of Upgradability, Ensures It's Still Committed to Pros - GeekWebGuides
Skip to Content

Apple Apologizes About Mac Pro's Lack of Upgradability, Ensures It's Still Committed to Pros

Apple invited a small group of reporters to Cupertino on Monday for a roundtable discussion about the future of the Mac.

mac pro 1202 days
Apple revealed to them reshuffled Mac Pro configurations and pricing, but the bigger news was that it's working on a "completely rethought" Mac Pro that will feature a modular design. The all-new Mac Pro, which won't launch until at least next year, will be Apple's highest-end, highest-throughput system.

Apple said the new Mac Pro will be accompanied by an Apple-branded external display geared towards pro users. Apple appears to be reversing course after discontinuing the Thunderbolt Display, and reportedly exiting the display business. It most recently partnered with LG on the UltraFine 4K and 5K displays.

Apple also said that it's working on new iMac models that will be unveiled later this year, but it remained tight-lipped about what to expect. Meanwhile, Apple said the Mac mini remains an "important" product in its lineup, and one that it will continue to sell, but it did not reveal any plans for future updates.

It isn't often that Apple pre-announces new products in its pipeline, but there were growing concerns that Apple no longer cared about professional users, and this is Apple's way of proving otherwise. Apple stressed that it remains committed to the Mac and pro users throughout its entire media briefing.

Apple marketing chief Phil Schiller apologized about the "pause in upgrades and updates" to the Mac Pro, and promised that Apple will have "something great" to replace it, according to TechCrunch. The Mac Pro went 1,202 days without any update prior to today, per the GeekWebGuides Buyer's Guide.

"If we've had a pause in upgrades and updates, we're sorry for that — what happened with the Mac Pro — and we're going to come out with something great to replace it."

Schiller also apologized about the current Mac Pro's lack of upgradability and expandability, per Daring Fireball:

We're not going to get into exactly what stage we’re in, just that we told the team to take the time to do something really great. To do something that can be supported for a long time with customers with updates and upgrades throughout the years. We’ll take the time it takes to do that. The current Mac Pro, as we’ve said a few times, was constrained thermally and it restricted our ability to upgrade it. And for that, we’re sorry to disappoint customers who wanted that, and we’ve asked the team to go and re-architect and design something great for the future that those Mac Pro customers who want more expandability, more upgradability in the future. It’ll meet more of those needs.

Schiller said Apple chose to be more transparent with today's news because it "cares deeply" about pro users that "invest so much" in the Mac:

“We’ll talk about what’s going on and frankly be a little more transparent with some of the things we’re doing, some of the places we’re going, because our pro users desire that and we care deeply about them and we’re dedicated to communicating well with them and helping them understand what we’re doing and what we’re up to. We want to be as transparent as we can, for our pro users, and help them as they make their buying decisions. They invest so much in the Mac, we want to support them, and we care deeply about them. So that’s why we’re here.”

The overall tone was that Apple is committed to the Mac, even if the iPhone accounts for some two-thirds of Apple's revenue.

We’re committed to the Mac, we’ve got great talent on the Mac, both hardware and software, we’ve got great products planned for the future, and as far as our horizon line can see, the Mac is a core component of the things Apple delivers, including to our pro customers.

In the end, the comparatively small but vocal community of pro users was loud enough that Apple likely felt it needed to respond now, rather than keep its plans for new products under wraps until later. It's exciting news for Apple's pro customers, even if some patience is still required until Apple's roadmap materializes.

Popular Stories

M5 MacBook Pro

RIP, MacBook Ultra

Monday October 19, 2026 9:37 am PDT by
Apple today sent out invites for an experience in Los Angeles on Wednesday, October 28, and the "Pro and tell" tagline on the invitation likely means that the rumored MacBook models with touch-enabled OLED displays will stick with MacBook Pro branding instead of the once-rumored "MacBook Ultra" name. The long-rumored "iPhone Ultra" ended up being named iPhone Duo, so speculation that Apple...
iPhone Duo Trio

Here's What Apple's Apps Look Like on the iPhone Duo

Tuesday October 20, 2026 11:12 am PDT by
With just three days to go until the iPhone Duo is released, Apple is getting ready for the launch. Behind the scenes, the App Store now has screenshots of Apple's built-in apps running on the Duo. We've seen some apps in marketing materials, but images of the ones we haven't seen give us an idea of what it will be like using the iPhone Duo day to day. Many apps are shown in landscape...
apple pro tell logo

Apple Announcing New Products Next Week: 'Pro and Tell'

Monday October 19, 2026 9:05 am PDT by
Apple's Greg Joswiak today hinted at new product announcements coming next week, sharing a social media post that says "Can't wait to pro and tell next week." Rumors suggest Apple is planning to debut the new MacBook Pro with an OLED touchscreen display, an M6 entry-level MacBook Pro, an M6 iMac, an iPad mini with an OLED display. Can't wait to pro and tell next week....

Top Rated Comments

125 months ago
I guess all the GeekWebGuides forum crying worked
Score: 43 Votes (Like | Disagree)
macduke Avatar
125 months ago
Phil Schiller 2013: "Can't innovate my ass!"

Phill Schiller 2017: "Sorry."

Seriously though, I appreciate them realizing their mistake, and admitting it, even though it took a long time. I'm really looking forward to seeing what a base model modular Mac Pro might entail. If I can get in the door with six cores, 32GB RAM, solid GPU and 512GB SSD for $2999 by early to mid 2018, then it's worth the wait. I could even get by with 16GB and upgrade it myself. Hopefully the 5K display is only $999, as prices will fall over the coming year. But even $1199 wouldn't be horrible for an Apple-branded, beautiful display when compared to that LG turd.
Score: 38 Votes (Like | Disagree)
125 months ago
"Can't innovate anymore my ass" (except I think we designed ourselves into a bit of a thermal corner, if you will.)
It was innovative, just pointlessly innovative.
Score: 38 Votes (Like | Disagree)
Xavier Avatar
125 months ago
Better late than never?
Apple 1997: Think Different

Apple 2017: Better Late Than Never
Score: 35 Votes (Like | Disagree)
routine_analyst Avatar
125 months ago
The magic is gone at this company.

Rather than surprise and delight, they've disappointed so many times that they feel guilty enough to come out and tell people what's in the product pipeline.

Imagine the product introductions years ago... not a single thing mentioned before the curtain was lifted. Now we have a circus sideshow.
Score: 34 Votes (Like | Disagree)
M.PaulCezanne Avatar
125 months ago
"Can't innovate anymore my ass" (except I think we designed ourselves into a bit of a thermal corner, if you will)
Score: 29 Votes (Like | Disagree)
Latest Stories
Tesla App Gains iPad and iPhone Duo Support
Tesla App Gains iPad and iPhone Duo Support
2 minutes ago
Apple Reportedly Boosts iPhone Duo Orders by 44%
Apple Reportedly Boosts iPhone Duo Orders by 44%
27 minutes ago
Fortnite Returning to Australian App Store After Court Ruling
Fortnite Returning to Australian App Store After Court Ruling
55 minutes ago
Apple Ordered to Open iPhone to Rival App Stores in Australia
Apple Ordered to Open iPhone to Rival App Stores in Australia
1 hour ago
Apple Suppliers Face Hurdles Cutting Circuit Board Emissions
Apple Suppliers Face Hurdles Cutting Circuit Board Emissions
2 hours ago
Things Updated for iPhone Duo With Adaptive Layout
Things Updated for iPhone Duo With Adaptive Layout
2 hours ago
Simplicity and Siri AI Are HomeView's Killer Features, Apple Says
Simplicity and Siri AI Are HomeView's Killer Features, Apple Says
2 hours ago
iPhone Duo Reviewers Really Miss Face ID
iPhone Duo Reviewers Really Miss Face ID
7 hours ago
Does the iPhone Duo Run Hot? Here's What Reviews Found
Does the iPhone Duo Run Hot? Here's What Reviews Found
9 hours ago
Apple Music's New Look is Now Live on Apple's Website
Apple Music's New Look is Now Live on Apple's Website
9 hours ago
Anthropic Launches Claude Duet, a Proactive AI Agent
Anthropic Launches Claude Duet, a Proactive AI Agent
10 hours ago
What 32,000 Folds Did to the iPhone Duo's Hinge
What 32,000 Folds Did to the iPhone Duo's Hinge
11 hours ago
iPhone Duo's Hidden FaceTime Camera Takes 'Trash' Photos
iPhone Duo's Hidden FaceTime Camera Takes 'Trash' Photos
12 hours ago
iPhone Duo Has 'Edge Light' Feature That Debuted on Macs Last Year
iPhone Duo Has 'Edge Light' Feature That Debuted on Macs Last Year
13 hours ago
Apple Support App Updated for iPhone Duo's Larger Display
Apple Support App Updated for iPhone Duo's Larger Display
13 hours ago
Amazon Sweetens the Deal on Entry-Level 16-Inch MacBook Pro With $570 Off
Amazon Sweetens the Deal on Entry-Level 16-Inch MacBook Pro With $570 Off
13 hours ago
iPhone Duo Tips Over on MagSafe Stands When Unfolded
iPhone Duo Tips Over on MagSafe Stands When Unfolded
13 hours ago
Apple Music's New Look Officially Announced
Apple Music's New Look Officially Announced
15 hours ago
iPhone Duo Supports Apple Pencil Starting With iOS 27.2
iPhone Duo Supports Apple Pencil Starting With iOS 27.2
16 hours ago
iPhone Duo Accessories Roundup: Cases and Screen Protectors From OtterBox, ZAGG, and More
iPhone Duo Accessories Roundup: Cases and Screen Protectors From OtterBox, ZAGG, and More
16 hours ago
Apple Stores Will Have 'Limited' Availability of iPhone Duo for Walk-In Customers
Apple Stores Will Have 'Limited' Availability of iPhone Duo for Walk-In Customers
17 hours ago
iPhone Duo Reviews Explain Why Device is Both 'Fun' and 'Frustrating'
iPhone Duo Reviews Explain Why Device is Both 'Fun' and 'Frustrating'
17 hours ago
Apple Says 'Reachability' Feature Coming to iPhone Duo Later This Year
Apple Says 'Reachability' Feature Coming to iPhone Duo Later This Year
18 hours ago
Loop Capital Cuts Apple Rating Over iPhone Sales Outlook
Loop Capital Cuts Apple Rating Over iPhone Sales Outlook
22 hours ago
Apple Stores in Bordeaux and Lille Looted During French Protests
Apple Stores in Bordeaux and Lille Looted During French Protests
22 hours ago
Bluesound Adds Native Apple Music Support
Bluesound Adds Native Apple Music Support
23 hours ago
Apple CEO John Ternus Explains What Makes Good Product Design
Apple CEO John Ternus Explains What Makes Good Product Design
1 day ago
UK Proposes New Ways to Help Apple Pay Rivals
UK Proposes New Ways to Help Apple Pay Rivals
1 day ago
WhatsApp Developing In-App Browser for All Chat Links on iPhone
WhatsApp Developing In-App Browser for All Chat Links on iPhone
1 day ago
Apple's App Store Chief Explains Its Push for Premium Games
Apple's App Store Chief Explains Its Push for Premium Games
1 day ago