Apple today announced that it is closing all of its retail locations outside of Greater China until March 27 due to the continuing spread of the coronavirus, which means Apple Stores worldwide will be shuttered for the next two weeks.
In a letter letting customers know about the store closures, Tim Cook says that China has taught us that the most effective way to minimize the risk of the coronavirus's transmission is to reduce population density and maximize social distance, which is why Apple Stores are closing. Apple had already closed all of its stores in Italy and Spain, but stores in other countries like the United States have remained open until now.
As of today, all of our stores in Greater China have reopened. I also want to thank our operations team and partners for their remarkable efforts to restore our supply chain. What we’ve learned together has helped us all develop the best practices that are assisting enormously in our global response.
One of those lessons is that the most effective way to minimize risk of the virus’s transmission is to reduce density and maximize social distance. As rates of new infections continue to grow in other places, we’re taking additional steps to protect our team members and customers.
We will be closing all of our retail stores outside of Greater China until March 27.
Cook says that customers who need to purchase devices or accessories can do so on Apple's website or through the Apple Store app. Customers who need service and support can use Apple's support site.
Apple plans to continue to pay its hourly workers during the store closures and has expanded leave policies to accommodate personal or family health circumstances created by COVID-19, including recovering from an illness, caring for a sick loved one, mandatory quarantining, or childcare challenges.
