Apple Issues Statement Following Resolved Hostage Situation At Amsterdam Store - MacRumors
Skip to Content

Apple Issues Statement Following Resolved Hostage Situation At Amsterdam Store

Apple has praised Dutch police as well as customers and staff at an Amsterdam store where a hostage situation yesterday came to a close with no injuries to the public and the suspect detained in custody.

apple amsterdam
In a statement obtained by TechCrunch, Apple said that all employees and customers are safe after the "terrifying experience" at Apple Amsterdam in Leidseplein on Tuesday.

"We want to thank local law enforcement for their exceptional work and ongoing investigation," said the statement, provided by an Apple spokesperson. "Our teams and customers took swift action and showed incredible strength and resolve today, and we are so thankful for the support and care they've shown each other under such challenging circumstances."

The statement came hours after local police resolved the hostage situation at the flagship store, which saw a man in camouflage gear and a balaclava fire a gun at least four times and then hold at least one person hostage for several hours before being apprehended.

A photo shared by local newspaper Het Parool showed the hostage taker sitting opposite the hostage, who appeared handcuffed with his hands behind his back. Several other people were also reported to have been inside when the incident began, but managed to escape unharmed.

The attack, which lasted from around 5:30 p.m. local time until 10:45 p.m., saw the store cordoned off and people in surrounding buildings ordered to stay indoors. According to police, the hostage-taker contacted authorities during the incident and demanded 200 million euros ($227 million) in cryptocurrency and a safe exit from the Apple store.


AT5 Echt Amsterdams Nieuws reported that the standoff came to an end when the hostage-taker requested water which was taken into the store by a robot, at which point the hostage attempted to run to safety. As the suspect chased after the hostage, police on the scene hit the running suspect with an armored BMW X5 and then checked him for explosives using a robot, which confirmed none were present.

According to the police, the suspect is a 27-year-old Amsterdam resident who sent selfies to the local press during the incident that appeared to show him wearing a bomb vest. The suspect was in possession of both an automatic weapon and a handgun. It's still unknown what prompted the incident, but he is believed to have acted alone.

Popular Stories

iphone duo feature

Apple Says iPhone Duo Not Available on Walk-In Basis in Three Countries

Monday October 19, 2026 11:00 am PDT by
For a limited time, the iPhone Duo and the iPhone 18 Pro Max will be limited to customers with a pickup reservation at Apple Stores in Japan, South Korea, and the United Arab Emirates, according to notices posted on Apple's localized websites for those countries. The notices suggest that the iPhone Duo will not be available for walk-in customers at Apple's retail locations in Japan, South...
Apple Del Amo

Apple Store Near Los Angeles Closed Due to 'Events Beyond Our Control'

Wednesday October 14, 2026 10:08 am PDT by
Apple Del Amo in Torrance (Los Angeles area) has been temporarily closed for a few days, and Apple has now added the following notice to the store's page: "We'll be right back. Our store is temporarily closed due to events beyond our control." According to Reddit comments, the store allegedly suffered extensive water damage following a roof leak in the shopping...
Apple Park Visitor Center

Apple Park Visitor Center Just Lost an Attraction Offered Since 2017

Tuesday September 22, 2026 12:42 pm PDT by
Following renovations, the Apple Park Visitor Center in Cupertino, California no longer features a 3D augmented reality model of the Apple Park campus. The area that housed the 3D model, which was called the Exhibition Space, now has wall-mounted shelves known as "Avenues" and new, rounder tables for product displays. The remodeling process began in July and was completed recently. Appl ...

Top Rated Comments

61 months ago
Macrumors, the article leaves us wanting. It was a BMW X5, which is a crucial piece of info, but what model was it, exactly? What trim does the Dutch police go for and does it have CarPlay?
Score: 9 Votes (Like | Disagree)
TMRJIJ Avatar
61 months ago
Glad to know that everyone is safe :)
Score: 8 Votes (Like | Disagree)
61 months ago
Why does it look like the hostage taker has given the hostage their automatic weapon in that photo…
Score: 6 Votes (Like | Disagree)
medazinol Avatar
61 months ago
If he'd tried this in a Microsoft store they would have said "look, we'll pay anything, just stay in the store!!"
Score: 4 Votes (Like | Disagree)
Gasu E. Avatar
61 months ago

Would be great if MR would stop overusing the term "flagship". Note that's singular? You could call the very first Apple store that opened their flagship store....you also do the same when talking about their devices. Pick one. The term is singular.
Yes and no. Technically, there's one flagship per group. But that depends on how you define which group you are talking about. You could have the Netherlands flagship, or the Amsterdam flagship.
Score: 3 Votes (Like | Disagree)
61 months ago

After browsing the “Deep Web” one time a few years ago, I am no longer surprised by the resources people have access to.
It’s the dark web. Time for you to watch some letterkenny. Pitter patter!
Score: 3 Votes (Like | Disagree)
Latest Stories
iPhone Duo Reviewers Really Miss Face ID
iPhone Duo Reviewers Really Miss Face ID
4 hours ago
Does the iPhone Duo Run Hot? Here's What Reviews Found
Does the iPhone Duo Run Hot? Here's What Reviews Found
5 hours ago
Apple Music's New Look is Now Live on Apple's Website
Apple Music's New Look is Now Live on Apple's Website
6 hours ago
Anthropic Launches Claude Duet, a Proactive AI Agent
Anthropic Launches Claude Duet, a Proactive AI Agent
6 hours ago
What 32,000 Folds Did to the iPhone Duo's Hinge
What 32,000 Folds Did to the iPhone Duo's Hinge
7 hours ago
iPhone Duo's Hidden FaceTime Camera Takes 'Trash' Photos
iPhone Duo's Hidden FaceTime Camera Takes 'Trash' Photos
9 hours ago
iPhone Duo Has 'Edge Light' Feature That Debuted on Macs Last Year
iPhone Duo Has 'Edge Light' Feature That Debuted on Macs Last Year
9 hours ago
Apple Support App Updated for iPhone Duo's Larger Display
Apple Support App Updated for iPhone Duo's Larger Display
9 hours ago
Amazon Sweetens the Deal on Entry-Level 16-Inch MacBook Pro With $570 Off
Amazon Sweetens the Deal on Entry-Level 16-Inch MacBook Pro With $570 Off
10 hours ago
iPhone Duo Tips Over on MagSafe Stands When Unfolded
iPhone Duo Tips Over on MagSafe Stands When Unfolded
10 hours ago
Apple Music's New Look Officially Announced
Apple Music's New Look Officially Announced
11 hours ago
iPhone Duo Supports Apple Pencil Starting With iOS 27.2
iPhone Duo Supports Apple Pencil Starting With iOS 27.2
12 hours ago
iPhone Duo Accessories Roundup: Cases and Screen Protectors From OtterBox, ZAGG, and More
iPhone Duo Accessories Roundup: Cases and Screen Protectors From OtterBox, ZAGG, and More
13 hours ago
Apple Stores Will Have 'Limited' Availability of iPhone Duo for Walk-In Customers
Apple Stores Will Have 'Limited' Availability of iPhone Duo for Walk-In Customers
13 hours ago
iPhone Duo Reviews Explain Why Device is Both 'Fun' and 'Frustrating'
iPhone Duo Reviews Explain Why Device is Both 'Fun' and 'Frustrating'
14 hours ago
Apple Says 'Reachability' Feature Coming to iPhone Duo Later This Year
Apple Says 'Reachability' Feature Coming to iPhone Duo Later This Year
15 hours ago
Loop Capital Cuts Apple Rating Over iPhone Sales Outlook
Loop Capital Cuts Apple Rating Over iPhone Sales Outlook
19 hours ago
Apple Stores in Bordeaux and Lille Looted During French Protests
Apple Stores in Bordeaux and Lille Looted During French Protests
19 hours ago
Bluesound Adds Native Apple Music Support
Bluesound Adds Native Apple Music Support
19 hours ago
Apple CEO John Ternus Explains What Makes Good Product Design
Apple CEO John Ternus Explains What Makes Good Product Design
20 hours ago
UK Proposes New Ways to Help Apple Pay Rivals
UK Proposes New Ways to Help Apple Pay Rivals
22 hours ago
WhatsApp Developing In-App Browser for All Chat Links on iPhone
WhatsApp Developing In-App Browser for All Chat Links on iPhone
23 hours ago
Apple's App Store Chief Explains Its Push for Premium Games
Apple's App Store Chief Explains Its Push for Premium Games
23 hours ago
Apple Could Owe Even More After $5.7 Billion Patent Verdict
Apple Could Owe Even More After $5.7 Billion Patent Verdict
1 day ago
Skyrim Comes to Apple Silicon Macs With New Unofficial Installer
Skyrim Comes to Apple Silicon Macs With New Unofficial Installer
1 day ago
Apple Highlights Mac and iPad Use in Paris Design Exhibition
Apple Highlights Mac and iPad Use in Paris Design Exhibition
1 day ago
Apple Seeks 6G Modem Engineers as It Plans for Post-5G iPhones
Apple Seeks 6G Modem Engineers as It Plans for Post-5G iPhones
1 day ago
First iPhone Duo Unboxing Video Appears Ahead of Friday Launch
First iPhone Duo Unboxing Video Appears Ahead of Friday Launch
1 day ago
Perplexity Computer Can Now Run Fully Locally on Mac
Perplexity Computer Can Now Run Fully Locally on Mac
1 day ago
Apple's Touchscreen OLED MacBook Pro: Everything We Know
Apple's Touchscreen OLED MacBook Pro: Everything We Know
1 day ago