Apple Reportedly Planning to Offer In-Store iPad Repairs
Apple is preparing to offer in-store iPad repairs for the first time, according to French site iGeneration.
The report claims that by the end of 2025, around 30 Apple Stores will be able to carry out certain iPad repairs directly with on-site technicians. The participating stores will be mostly located in the United States.
Today, Apple resolves iPad hardware problems in Apple Stores by simply offering a complete replacement of the device, often with a quote at the maximum out-of-warranty price. The faulty or broken device is then sent to a repair center.
The final invoice is apparently often revised down since the repair subcontractor only replaces the damaged part, but an accurate picture of the final repair price is not provided during the customer's first appointment at the Genius Bar. Apple is now seemingly looking to overhaul this system starting in September, providing exact quotes just like it does for iPhone and Mac repairs.
Earlier this year, Apple announced that its Self Service Repair program would expand to the iPad lineup for the first time.
Popular Stories
Some Apple retail employees have been told to warn customers against visiting to purchase an iPhone Duo without a pre-order on Friday, October 23.
Apple Store employees told MacRumors that they have been advised that there will likely be no iPhone Duo stock available for walk-in purchases on launch day. Staff have been instructed to discourage customers without pre-orders from coming in...
Apple Stores around the world are preparing to install new product presentations starting on Thursday, October 8.
Apple retail stores received confidential boxes earlier this week featuring "Do Not Open Until October 8" stickers on them. They are believed to contain new visual merchandise, which enables workers to update labels, graphics, and product layouts in stores around the release of...
For a limited time, the iPhone Duo and the iPhone 18 Pro Max will be limited to customers with a pickup reservation at Apple Stores in Japan, South Korea, and the United Arab Emirates, according to notices posted on Apple's localized websites for those countries.
The notices suggest that the iPhone Duo will not be available for walk-in customers at Apple's retail locations in Japan, South...
/https://forums.macrumors.com/attachments/2537191/)
